Most Asked Questions Credit Cards
- How do I cancel a credit card within my 14-day cooling off period?
- Can I let other people with cards on my account see credit card transactions and statements?
- Why is a transaction I made not appearing under the ‘In progress’ section?
- Why am I seeing the same transaction twice?
- Do I owe for the transactions listed in ‘In progress’ or for ‘Completed’ transactions?
- Can I see my up-to-the-minute credit card transactions on the app?
- If you need to order a credit card
- Can I check the progress of my Credit Card application?
- What do I do if my Credit Card is due to expire?
- Can I request a refund/chargeback at any time?
- How do I cancel a subscription on my Card?
- How can I get a purchase refunded to my Credit Card or Debit Card?
- Unlock or changing your credit card PIN
- How do I check my Credit Card balance and view transactions?
- How can I pay my credit card account and what are the time frames?
- Report Lost/Stolen cards or smart device