What if I am having problems with my Google Pay payment?
If you are having problems with Google Pay payment, there could be a number of reasons for this:
- There may not be enough money in the account or no available credit limit to make the transaction.
- The payment is over €50.
Contactless payments on your physical debit or credit card have a limit of €50 per transaction. Google Pay will allow transactions over €50* but that is only where there is enough money in the account. Or if there is an available credit limit.
You will need to authorise every transaction using your:
- fingerprint,
- face recognition, or
- device screen lock - (PIN, pattern, or password).
Some merchants or shops may not support Google Pay transactions over €50 on their point of sale terminals.
The merchant does not accept Contactless payments.
- Not all retailers accept contactless payments yet. Please use another payment method like your BOI debit or credit card with Chip and PIN.
If you are having a problem, please use another method like your physical debit or credit card with Chip and Pin.