What should I do if my smart device, which I have my digital wallet on, is lost or stolen?

If your device is lost or stolen, please contact us immediately on:

Republic of Ireland

Freephone: 1800 946 764

Great Britain & Northern Ireland

Freephone: 0345 309 8099

Everywhere outside Republic of Ireland, Great Britain & Northern Ireland

Not Freephone: +353 56775 7007

We can block your token (digitised card on device) on Google Pay.

We recommend registering for Android Device Manager, which lets you find, lock, or erase your phone if it’s lost or stolen. You can also use ‘Find My Device’ to locate your device. Just search 'Find My Device' on Google.com to get started.

We recommend using Apple’s Find My app, which lets you locate, lock, or erase your iPhone if it’s lost or stolen. Just go to iCloud.com or use another Apple device to access 'Find My iPhone'.