Help Centre - Bank of Ireland Group Website

BIC/IBAN Number

Calculate your BIC/IBAN Number or find out where to find it on 365

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Security Zone

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Branch Locator

Find out contact details for your local branch, opening hours and more

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Most asked questions

Debit Card Usage, Limits, Replacement, Activate

Get Started Online Step by step guides to set up your devices & start banking online

eStatements View, Order and Manage your eStatements in app and online

Credit Card Management Balance, Limits, Charges

Opening a Current Account Sole, Joint, Child

Credit Card Supports Replacement, Direct Debit, Query

My Online Branch My address, Cashier, Cheque info

365 Service Desk Order statement, Order debit card, Add/Remove account

Approving your online purchases

SCA Support

How to videos

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Current Accounts & Debit Cards

FAQ articles

Credit Cards

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Digital Banking

FAQ articles

New Mobile App - Set up

Loans

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Business On Line

Bereavement Support

COVID-19: Personal customers

A comprehensive range of support during the COVID-19 national emergency.

COVID-19: Business customers

A comprehensive range of support during the COVID-19 national emergency.

COVID-19 Branches

Updated information on our branch opening times during the COVID-19 national emergency.

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Emergency Contact Numbers

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