Ways to Contact Us
Our opening hours have changed as a result of the precautions we have taken to curtail COVID-19.
COVID-19 updates are available for our Republic of Ireland Customers and Northern Ireland & Great Britain Customers.
Facebook MessengerMessage us
Send your question on Facebook Messenger.
'Ask a Question' 365 onlineLogin to 365 online
Login to ask account questions securely.
Boards Chat ForumVisit our forum
Got a question? Talk to us on boards.ie.
Supporting you online
- Our new webchat service is now available to answer queries related to your account. (ROI only) available 9:15am to 4:30pm Monday to Friday (excludes bank holidays)
- Our Social Media Team will be available to answer your questions on Facebook from 9am – 6pm, Monday to Friday and on Twitter from 8am – 8pm, 7 days a week.
Have a question about Bank of Ireland? Get in touch using our contact form. We usually respond within 3 working days.
Need help on your accounts? send us a message using the app or 365 online.
Emergency? call us free 24 hours 7 days a week.
Having trouble with this form? Submit by email to firstname.lastname@example.org. We are unable to accept any attachments to this form, email or answer queries on your account.