Freephone Emergency Numbers
Contact us straight away if you are concerned.
Please get in touch with us if you:
- shared your online login, card or banking details in response to a suspicious call, text or email;
- believe your card has been lost or stolen (top tip - if you think you might have just misplaced your card, you can temporarily freeze/unfreeze it via the app or 365 online);
- notice suspicious activity or unauthorised transactions on your account;
- need to report online or ATM fraud.
Emergency Contact Numbers
Available 24 hours 7 days a week
Republic of Ireland
Freephone: 1800 946 764 (personal and business)
Great Britain & Northern Ireland
Freephone: 0800 121 7790 (personal and business)
Everywhere outside Republic of Ireland, Great Britain & Northern Ireland
Not Freephone: +353 1 679 8993
Not Freephone: + 353 56 775 7007 (Lost/Stolen cards or smart device)
Report a suspicious email or text
To report suspicious Bank of Ireland related emails or texts (both personal and business customers), send the suspicious email or text to 365security@boi.com or complete a Report Fraud form.