Working with Suppliers

Our suppliers are an essential part of Bank of Ireland and play a vital role in supporting the Group’s purpose of enabling our Customers, Colleagues and Communities to thrive.

The Bank will pay small and medium enterprise suppliers earlier than our standard 30 day payment terms during 2023. See details on the Working with Suppliers home page.

Working with Suppliers

We are pleased to confirm that all small and medium enterprise suppliers to Bank of Ireland will continue to be paid within 5 days (rather than the standard 30 day payment terms) once a verified and business approved invoice is received by our Procurement team. This new approach was introduced from the week commencing 6th April 2020 and is further extended in 2023.

Our suppliers are an essential part of Bank of Ireland and play a vital role in supporting the Group’s purpose of enabling our Customers, Colleagues and Communities to thrive. This site provides key information about Procurement in Bank of Ireland and how we work with our suppliers.

Bank of Ireland conducts procurement activities with suppliers around the globe. We are committed to introducing responsible business practices that make it easier for our suppliers to do business with us. We want to ensure that all our suppliers operate in an ethical and responsible manner and that they are aligned with our purpose.

To support this commitment Bank of Ireland has created our Code of Supplier Responsibility that applies to all of our suppliers. It defines what we expect from our Suppliers in terms of responsible business practice and behaviour. More information on the Code is included in the ‘Sourcing Responsibly’ section of this site.

Bank of Ireland is also part of the Financial Supplier Qualification System (FSQS) Community. FSQS is designed to standardise and manage our requests from multiple Financial Services Companies for compliance and assurance data and to ensure that our Suppliers meet our policy compliance expectations. We have summarised these minimum policy compliance requirements in the Bank of Ireland Third Party Policies. More information on Policy Compliance is included in the ‘Being a Supplier to Bank of Ireland’ section of this site.

As part of our continued efforts to drive efficiencies, from 15th June 2021, the Bank will move to a new retained Group Procurement and Partner Management organisation. We will be supported by Accenture who will provide the engine behind the execution of our sourcing and contracting activities. The joint team will be responsible for working across the Bank to deliver end to end procurement services including category and sourcing strategies, strategic partner management and partner risk management.

We will use an industry leading Procurement technology platform, Coupa, to underpin our sourcing activities as part of this transformation. For more information on Coupa please refer to the ‘Supplier Management’ section.