If I lose or forget my 365 PIN, how do I get a new one?
If you lose or forget your 365 PIN, call us on the relevant number below and we'll issue you a new one.
|Direct Service Advisor||Monday to Friday||Saturday||Sunday/Public Holidays|
|Republic Of Ireland: 0818 365 365 or 01 4044000||9am until 5pm||Closed||Closed|
|Northern Ireland and Great Britain: 0345 7 365 555||9am until 5pm||Closed||Closed|
|Other Locations: +353 1 4044000||9am until 5pm GMT||Closed||Closed|
|To curtail COVID-19 and allow staff to follow social distancing guidelines, we have temporarily reduced the number of customer service representatives on site and our hours.|
You cannot use the Bank of Ireland App, 365 online, the Mobile Banking app or the Tablet Banking app until you validate your new 365 PIN.