Useful Contact Numbers

  • Online & Phone Banking
    Contact Details Availability
    Mon-Fri Saturday Sunday/Bank Hols
    RoI Tel: 0818 365 365 or 01 404 4000 8am-Midnight 9am-6pm 9am-6pm
    GB & NI Tel: 03457 365 555 8am-8pm 9am-5pm 10am-5pm Bank/Public Holidays, Closed Sundays.
    Outside these locations Tel: +353 1 404 4000 8am-Midnight 9am-6pm 9am-6pm
  • Credit Card Services
    Contact Details Availability
    Mon-Fri Saturday Sunday/Bank Hols
    RoI Tel: 1890 251 251 8am-8pm 8am-6pm 10am-5pm
    GB & NI Tel: 0345 309 8099 8am-8pm 8am-6pm 10am-5pm
    Outside these locations Tel: +353 56775 7747 8am-8pm 8am-6pm 10am-5pm
  • Online Security
    Contact Details
    Suspicious Emails We will never email you requesting your online login details - please report any suspicious emails to 365security@boi.com or contact us on one of the freephone emergency numbers listed below.
  • Freephone Emergency Numbers
    Contact Details Availability
    Mon-Fri Saturday Sunday/Bank Hols
    RoI Freephone: 1800 946 764 24hrs 24hrs 24hrs
    GB & NI Freephone: 0800 121 7790 (365 & Credit Card customers) Freephone: 08000 321 288 (BOL & Global Market customers) 24hrs 24hrs 24hrs
    Outside these locations Not Freephone: +353 56775 7007 24hrs 24hrs 24hrs
    Notify the Bank without delay via the Freephone number listed to report online fraud, suspicious activity or an unauthorised transaction on your account, lost/stolen card or channel login credentials or if you have provided personal information in response to a suspicious email, text or call.
  • Mobile Mortgage Managers
    For new Mortgage Business:
    • If you would like to speak to one of our Mobile Mortgage Managers, click here
    • If you would prefer to go to your local Bank of Ireland branch, arrange an appointment online click here
    For existing Mortgage Customers:
    • If you have a query on your existing mortgage account, please call 01-6113333
    For more information on our Mobile Mortgage Managers click here