How do I amend or cancel a standing order online?

You can use the Bank of Ireland App, 365 online, or the Tablet Banking app to make the following amendments to standing orders:

  • Change the amount
  • Put on hold
  • Remove a hold
  • Cancel

If the recurring payment you wish to cancel is not a direct debit or a standing order you can cancel it here.

  1. Log in to 365 online.
  2. Tap 'Manage Accounts'.
  3. Select 'Manage Standing orders'.
  4. Choose an account and tap 'Go'.
  5. Select a standing order and tap 'Amend' or 'Cancel' and follow the on-screen instructions.

Allow one working day for any cancellation or amendments (excludes bank and public Holidays) to come into effect. Amendments will not appear in your list of standing orders until the next working day.

Please note

If you're unable to select a standing order, it may be a loan repayment. You cannot amend loan repayments online. Contact us if you need to discuss a loan repayment.

Business Customers:

The easiest way to set up (max €3000), amend, or cancel a standing order is to use 365online.

You can also cancel a standing order online here (recipient's IBAN needed).

You can also set up amend or cancel a standing order here and post the signed form into us (recipient's IBAN needed).

You cannot amend or cancel a standing order using the Mobile Banking app. This service is only available on the new Bank of Ireland App, 365 online , and the Tablet Banking app.

  1. Log in to your account on the Tablet Banking app.
  2. Tap 'Manage Payees'.
  3. Select 'Standing Orders' from the drop-down list.
  4. Choose a standing order.
  5. Tap 'Amend' or 'Cancel' and follow the on-screen instructions.

Allow one working day for any cancellation or amendments (excludes bank and public Holidays) to come into effect. Amendments will not appear in your list of standing orders until the next working day.

Please note

If you're unable to select a standing order, it may be a loan repayment. You cannot amend loan repayments online. Contact us if you need to discuss a loan repayment.

  1. Log in to your account on the Bank of Ireland App.
  2. Tap 'Payments' on the bottom menu.
  3. Select 'Standing Orders'.
  4. Choose an account from the drop-down list.
  5. Tap 'Manage'.
  6. Choose to what you want to do:
    • Change amount
    • Put on hold/Remove hold
    • Cancel
  7. Follow the on-screen steps. If you are amending the amount or placing/removing a hold, you'll be asked enter your 365 PIN and swipe to approve the activity.

Allow one working day for any cancellation or amendments (excludes bank and public Holidays) to come into effect. Amendments will not appear in your list of standing orders until the next working day.

Please note

If you're unable to select a standing order, it may be a loan repayment. You cannot amend loan repayments online. Contact us if you need to discuss a loan repayment.

Business Customers:

The easiest way to set up (max €3000), amend, or cancel a standing order is to use 365online.

You can also cancel a standing order online here (recipient's IBAN needed).

You can also set up amend or cancel a standing order here and post the signed form into us (recipient's IBAN needed).

Did this answer your question?

Your answer helps us improve our Support Centre
Thank you for your feedback!
BIC/IBAN Number

Calculate your BIC/IBAN Number or find out where to find it on 365

Find out more
Security Zone

We're committed to keeping your information secure

Visit Security Zone
Branch Locator

Find out contact details, opening hours and more

Find out more