Cancel a SEPA Direct Debit (ROI)

Not all recurring payments are actually direct debits, they could be standing orders, or subscriptions.

Republic of Ireland customers

I'm not sure what payment type it is but I want to cancel it.

If you are sure it is a direct debit, you should use the Bank of Ireland app or 365 online.

  • Find the direct debit within the transactions on your account
  • Select ‘+’ or ‘view details’
  • Select ‘Cancel’

Northern Ireland/Great Britain customers

  • Select ‘Payments’ at the bottom of the screen
  • Select ‘Direct debits’

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