Get a User ID reminder
If you’ve forgotten your User ID, free text the word ‘User’ to the relevant number below and we’ll reply with your user ID within seconds:
- Republic of Ireland: 50365
- Northern Ireland and Great Britain: 50365
- Other locations: +35387 179 0971
You must have a registered mobile number to use this service with your Banking 365 Profile.
If your mobile is linked to more than one Banking 365 profile, you will get a text message for each User ID, showing the last four digits of the account number.
Please note
Business On Line customers can’t use this service right now.
Bank of Ireland do not charge for this service however your network provider may apply a charge. Phone operating systems may show a warning when using any SMS short code as standard.