Working with Suppliers

Our suppliers are an essential part of Bank of Ireland and play a vital role in supporting the Group’s purpose of enabling our Customers, Colleagues and Communities to thrive.

The Bank will continue to pay small and medium enterprise suppliers earlier than our standard 30 day payment terms in 2024. See details on the Working with Suppliers home page.

Sourcing Responsibly

As a large business, we support many activities and jobs in supplier companies through our purchases. We recognise the opportunity we have to influence and support these companies to integrate responsible business into their processes.

Bank of Ireland has a Code of Supplier Responsibility that sets out what we expect from our Suppliers. This Code builds on our core values of Customer First, Better Together, Take Ownership and Be Decisive, and sets out the key social, ethical and sustainability standards that we want our suppliers to achieve.

This Code is supported by our Group Procurement Policy and ongoing supplier due diligence activity, using the FSQS process. These assess supplier behaviours and capabilities across a wide range of sustainable business measures. Our sourcing processes prioritise minimising the impacts of total cost of ownership and lifecycle cost for the majority of our purchases, and they also consider the impacts and risks associated with any supplier engagement.

Modern Slavery and Human Trafficking

In accordance with relevant UK legislation, we have published our statement on Modern Slavery and Human Trafficking for 2022. The statement sets out the steps and measures we have taken to seek to ensure that modern slavery and human trafficking does not occur within our supply chain or in our business operations.

Speak Up

We hope suppliers will feel able to raise concerns directly with their supplier relationship manager. If this is not possible, you can contact us at More details are included in the Code of Supplier Responsibility.

More information

You can find more information on how we aspire to do business more responsibly here.