How much can I transfer online?
The maximum combined limit you can transfer to existing payees per working day is €20,000 / £20,000. When you add a new payee or payees, there is a period of up to 48 hours when the maximum combined limit you can pay them per working day is €1,000 / £1,000. We put this temporary lower limit in place to protect customers from fraud when new payees are being set up.
€20,000 / £20,000 is your combined payment limit
Please note that the €20,000 / £20,000 amount is your combined limit per working day. It covers certain other payment types as well as existing payees and new payees (after 48 hours). Your daily limit will reduce each time you make a payment, whether it's online, through phone banking or by using open banking.
Need to make a payment higher than €1,000 / £1,000 to a new payee?
If possible, add the new payee to your profile at least 48 hours in advance of making your payment. If this isn't possible, and you need to make the higher payment inside 48 hours of adding them as a new payee, please contact us at one of the numbers below.
Updates to the wording when customers are adding a new payee
Today, when you are adding a new payee through the app and on 365 online, we tell you that payments are limited to a total of €20,000 / £20,000 per working day. This amount refers to payments to existing payees. New payees are subject to a lower limit of €1,000 / £1,000 for a period of up to 48 hours. We will be changing the wording in the Add Payee section on the app and on 365 online to make you aware of this difference.
Types of payments
The payment types that are covered include sending money within or outside Ireland or the UK, and paying a bill including future-dated payments. Future-dated payments will affect your maximum limit on the date the payment is scheduled. Transfers between your own accounts, and payments such as direct debits or standing orders do not affect your daily limits.
Got questions?
We're on hand to help, from 9am - 5pm Mon-Fri including bank holidays (and also 9am - 2pm Saturdays in NI/GB).
RoI - 0818 365 365 or 01 404 4000 (or +353 1 404 4000 if calling from abroad)
NI/GB - 03457 365 555 (or +44 3457 365 555 if calling from abroad)
Calls may be recorded, monitored and used for training and compliance purposes. Call costs may vary dependent upon your service provider.