Working with Suppliers

Our suppliers are an essential part of Bank of Ireland and play a vital role in supporting the Group’s purpose of enabling our Customers, Colleagues and Communities to thrive.

Coupa P2P – Summary and Training Assets

At Bank of Ireland Group, we are committed to making our business relationship as seamless as possible. We have transitioned to Coupa, a world-class Procure-to-Pay (P2P) platform designed to digitize our end-to-end purchasing process.

By moving away from manual forms and fragmented email chains, we’re providing you with a secure, “single source of truth” for every transaction.

Your New Digital Command Center

The Coupa Supplier Portal (CSP) is your free, central hub for Procurement Activities with the BOI Group. It is now our required tool for doing business, ensuring that your data is protected and your payments are processed without friction.

With the CSP, you can

  • Manage Orders: Receive and acknowledge Purchase Orders instantly.
  • Simplify Invoicing: Convert POs directly into invoices with a few clicks (PO-Flip).
  • Real-Time Tracking: View the live status of your invoices and payments 24/7.
  • Control Your Data: Update your banking, contact, and tax information in real time to prevent payment delays.

Why This Works for You

We know your time is valuable. Coupa is designed to remove the “administrative noise” so you can focus on what you do best.

Benefit How it helps you
Instant Visibility Track everything in one dashboard.
Accelerated Payments Digital “PO-Flipping” reduces errors, meaning fewer rejected invoices and faster cycles.
Self-Service Ease Manage your own profile and banking details without waiting for manual Bank updates.
Streamlined Onboarding A unified digital process that gets you ready for business faster than ever before.

Your Success Toolkit

Navigate your new workspace with confidence. Use the guides below to master the portal and optimise your workflow.

Getting Started

Invoicing & Payments

Further Support