Our Online Service Performance

We always do our best to ensure you receive the best service, below is a summary of last quarter’s online channel performance.

Quarter 3 2020

Uptime (%)
Downtime (%)
AISP Performance (Milliseconds)
PISP Performance (Milliseconds)
CBPII response (Milliseconds)
Error Rate (%)
API Channel
99.89
0.11
796.78
645.09
0
0.3848
365 Online Banking
99.78
0.22
N/A
N/A
N/A
N/A
365 Mobile Banking
100.00
0.00
N/A
N/A
N/A
N/A
New 365 Mobile Banking
97.27
2.73
N/A
N/A
N/A
N/A
Business On Line
99.74
0.26
N/A
N/A
N/A
N/A

Monthly

July 2020
August 2020
September 2020
Uptime (%)
Downtime (%)
Uptime (%)
Downtime (%)
Uptime (%)
Downtime (%)
API Channel
99.73
0.27
99.95
0.05
99.99
0.01
365 Online Banking
100.00
0.00
99.33
0.67
100.00
0.00
365 Mobile Banking
100.00
0.00
100.00
0.00
100.00
0.00
New 365 Mobile Banking
95.05
4.95
98.62
1.38
98.15
1.85
Business On Line
99.22
0.78
100.00
0.00
100.00
0.00

Daily (APIs only)