Our Online Service Performance

We always do our best to ensure you receive the best service, below is a summary of last quarter’s online channel performance.

Quarter 4 2019

Uptime (%)
Downtime (%)
AISP Performance (Milliseconds)
PISP Performance (Milliseconds)
CBPII response (Milliseconds)
Error Rate (%)
API Channel
100
0
646.91
760.84
0
0.8906
365 Online Banking
99.68
0.32
N/A
N/A
N/A
N/A
365 Mobile Banking
99.68
0.32
N/A
N/A
N/A
N/A
Business On Line
99.79
0.21
N/A
N/A
N/A
N/A

Monthly

October 2019
November 2019
December 2019
Uptime (%)
Downtime (%)
Uptime (%)
Downtime (%)
Uptime (%)
Downtime (%)
API Channel
100
0
100
0
100
0
365 Online Banking
100
0
99.03
0.97
100
0
365 Mobile Banking
100
0
99.03
0.97
100
0
Business On Line
99.93
0.07
99.44
0.66
100
0

Daily (APIs only)