Our Online Service Performance
We always do our best to ensure you receive the best service, below is a summary of last quarter’s online channel performance.
Quarter 4 2023
|
Uptime (%)
|
Downtime (%)
|
AISP Performance (Milliseconds)
|
PISP Performance (Milliseconds)
|
CBPII response (Milliseconds)
|
Error Rate (%)
|
|
|---|---|---|---|---|---|---|
|
API Channel
|
100
|
0.00
|
1164.98
|
890.21
|
86.48
|
0.22
|
|
New 365 Mobile & Online Banking
|
99.89
|
0.11
|
N/A
|
N/A
|
N/A
|
N/A
|
|
Business On Line
|
100.00
|
0.00
|
N/A
|
N/A
|
N/A
|
N/A
|
Monthly
|
October 2023
|
November 2023
|
December 2023
|
||||
|---|---|---|---|---|---|---|
|
Uptime (%)
|
Downtime (%)
|
Uptime (%)
|
Downtime (%)
|
Uptime (%)
|
Downtime (%)
|
|
|
API Channel
|
99.99
|
0.01
|
100.00
|
0.00
|
100.00
|
0.00
|
|
New 365 Mobile & Online Banking
|
99.98
|
0.02
|
99.69
|
0.31
|
100.00
|
0.00
|
|
Business On Line
|
100.00
|
0.00
|
100.00
|
0.00
|
100.00
|
0.00
|