Our Online Service Performance
We always do our best to ensure you receive the best service, below is a summary of last quarter’s online channel performance.
Quarter 1 2026
|
Uptime (%)
|
Downtime (%)
|
PISP Performance (Milliseconds)
|
AISP Performance (Milliseconds)
|
CBPII response (Milliseconds)
|
Error Rate (%)
|
|
|---|---|---|---|---|---|---|
|
API Channel
|
99.9981
|
0.0019
|
1608.9111
|
237.8777
|
138.4555
|
0.0735
|
|
365 Mobile & Online Banking
|
100.00
|
0.00
|
N/A
|
N/A
|
N/A
|
N/A
|
|
Business On Line
|
100.00
|
0.00
|
N/A
|
N/A
|
N/A
|
N/A
|
Monthly
|
January 2026
|
February 2026
|
March 2026
|
||||
|---|---|---|---|---|---|---|
|
Uptime (%)
|
Downtime (%)
|
Uptime (%)
|
Downtime (%)
|
Uptime (%)
|
Downtime (%)
|
|
|
API Channel
|
100.00
|
0.00
|
100.00
|
0.00
|
99.9945
|
0.0055
|
|
365 Mobile & Online Banking
|
100.00
|
0.00
|
100.00
|
0.00
|
100.00
|
0.00
|
|
Business On Line
|
100.00
|
0.00
|
100.00
|
0.00
|
100.00
|
0.00
|