Our Online Service Performance
We always do our best to ensure you receive the best service, below is a summary of last quarter’s online channel performance.
Quarter 3 2025
|
Uptime (%)
|
Downtime (%)
|
PISP Performance (Milliseconds)
|
AISP Performance (Milliseconds)
|
CBPII response (Milliseconds)
|
Error Rate (%)
|
|
|---|---|---|---|---|---|---|
|
API Channel
|
98.676
|
1.324
|
1577.2717
|
339.163
|
219.1086
|
0.2815
|
|
365 Mobile & Online Banking
|
100.00
|
00.00
|
N/A
|
N/A
|
N/A
|
N/A
|
|
Business On Line
|
99.99
|
0.01
|
N/A
|
N/A
|
N/A
|
N/A
|
Monthly
|
July 2025
|
August 2025
|
September 2025
|
||||
|---|---|---|---|---|---|---|
|
Uptime (%)
|
Downtime (%)
|
Uptime (%)
|
Downtime (%)
|
Uptime (%)
|
Downtime (%)
|
|
|
API Channel
|
99.988
|
0.012
|
96.199
|
3.801
|
99.881
|
0.119
|
|
365 Mobile & Online Banking
|
100.00
|
0.00
|
100.00
|
0.00
|
100.00
|
0.00
|
|
Business On Line
|
99.96
|
0.04
|
100.00
|
0.00
|
100.00
|
0.00
|