Our Online Service Performance
We always do our best to ensure you receive the best service, below is a summary of last quarter’s online channel performance.
Quarter 4 2025
|
Uptime (%)
|
Downtime (%)
|
PISP Performance (Milliseconds)
|
AISP Performance (Milliseconds)
|
CBPII response (Milliseconds)
|
Error Rate (%)
|
|
|---|---|---|---|---|---|---|
|
API Channel
|
90.918
|
0.082
|
1465.6304
|
266.0217
|
173.75
|
0.1307
|
|
365 Mobile & Online Banking
|
99.88
|
0.12
|
N/A
|
N/A
|
N/A
|
N/A
|
|
Business On Line
|
99.997
|
0.003
|
N/A
|
N/A
|
N/A
|
N/A
|
Monthly
|
October 2025
|
November 2025
|
December 2025
|
||||
|---|---|---|---|---|---|---|
|
Uptime (%)
|
Downtime (%)
|
Uptime (%)
|
Downtime (%)
|
Uptime (%)
|
Downtime (%)
|
|
|
API Channel
|
99.76
|
0.24
|
99.994
|
0.006
|
100.00
|
0.00
|
|
365 Mobile & Online Banking
|
99.70
|
0.30
|
99.95
|
0.05
|
100.00
|
0.00
|
|
Business On Line
|
100.00
|
0.00
|
99.998
|
0.002
|
99.993
|
0.007
|