Bank of Ireland digital banking payments continue to grow

• Mobile banking app logins surpassed 1.45 million on peak Q1 day, 25 February
• Q1 point of sale transactions rose by 3% year-on-year

15 April 2026 – Bank of Ireland has today published its latest quarterly insights into customer banking and payments, with continued growth in digital transactions for Q1 2026.

Mobile banking logins in Q1 2026 increased by 3% year-on-year, while ATM transactions declined by 8% compared to the same period last year as customers continue to adopt digital and contactless payments. Wednesday 25^th February was the busiest day for app engagement in Q1, with logins reaching over 1.45 million. Saturday 28^th February was peak for point of sale transactions by Bank of Ireland customers, with over 2.8 million, a busy day for retailers nationwide.

Q1 point of sale transactions rose by 3% year-on-year, with e-commerce contactless transactions growing by 2%. There was a total of 124.2 million contactless payments for Q1, a similar level to last year.

Keith Kiernan, Chief Information Officer, Bank of Ireland said: “Customer behaviour continues to evolve, with steady year-on-year growth in digital engagement and ongoing increases in card-based payments. The sustained growth in digital banking highlights the preferences of some customers for the speed, convenience and security of mobile banking and payments.

“At Bank of Ireland we are investing heavily in technology, from instant payments to AI, cyber resilience and enhanced digital platforms for customers. Last year brought major tech improvements, and this year continues the momentum, with Zippay launched and a new app coming soon. We will continue to invest in all channels, including our branch network, contact centres and digital options.”