Group Executive Committee
Myles O’Grady – Group Chief Executive
- Myles O’Grady
- Group Chief Executive
Myles took up the position of Chief Executive of the Bank of Ireland Group on 17 November 2022, having previously served as Group Chief Financial Officer from January 2020 until March 2022.
In a career of more than 30 years, Myles has worked nationally and internationally including in senior roles across retail, business and investment banking. Prior to joining Bank of Ireland, Myles was Director of Finance & Investor Relations in AIB Group and he has held senior positions in international financial services organisations including Citibank and Dresdner Kleinwort Benson. Until October 2022, Myles served as Chief Financial Officer of the Musgrave Group.
Mark Spain – Chief Financial Officer
Mark was appointed as Group Chief Financial Officer and Executive Director on 31 March 2022. He was appointed to the Group Executive Committee in July 2019 following his appointment as Chief Strategy Officer in April 2019. He previously held a number of senior management positions in Bank of Ireland including Director of Group Investor Relations, Director of Group Finance and most recently UK Commercial Director.
Before joining Bank of Ireland, Mark served as a Director of IBI Corporate Finance, where he gained extensive M&A and capital markets experience, advising a number of leading Irish companies including Bank of Ireland.
Prior to this, he was a senior manager in Diageo plc’s M&A function based in London. He has more than 30 years’ experience in financial and accounting roles. Mark is a Fellow of the Institute of Chartered Accountants in Ireland, having qualified with KPMG.
- Susan Russell – Chief Executive, Retail Ireland
Susan Russell was appointed Chief Executive of the Group’s Retail Ireland division in July 2023.
Retail Ireland provides a wide range of consumer banking products, services and channels. Along with the provision of mortgages, current accounts and personal loans Retail Ireland includes a 169-strong branch network, the Bank’s ATM network, day-to-day digital banking channels, a network of contact centres, and New Ireland Assurance. In total, more than 4,000 colleagues work in Retail Ireland with activities spread across every county in Ireland.
Susan joined Bank of Ireland in 2000. She has held a range of senior positions across Bank of Ireland’s businesses in Ireland and the UK, including in Retail Banking, Finance, Digital, Strategy, and Operations.
- Gavin Kelly – Chief Executive, Corporate and Commercial Banking
- Gavin Kelly
- Chief Executive, Corporate and Commercial Banking
Gavin Kelly was appointed Chief Executive, Corporate and Commercial Banking in March 2023.
Since joining Bank of Ireland in 2007 Gavin has held a number of senior management positions, including Interim Group Chief Executive from 3 September 2022 until 16 November 2022. He also served as Chief Executive, Retail Ireland, from 2018.
Before joining the Group, Gavin held a number of senior product and marketing roles in Permanent TSB, having previously worked in branch banking and marketing at AIB. Gavin holds a Commerce Degree and a MBS from University College Dublin. He is also a Certified Bank Director and a Fellow of the Institute of Banking. He is currently a director on the board of New Ireland Assurance Company.
- Gail Goldie – Chief Executive, Bank of Ireland (UK) plc
- Gail Goldie
- Chief Executive, Bank of Ireland (UK) plc
Gail was appointed in January 2024 to lead the delivery of the next phase of Bank of Ireland’s UK strategy.
She joined Bank of Ireland from Tesco Bank where she served as Chief Banking Officer, prior to which she held senior management positions in Barclays (UK) including, Managing Director, Unsecured Lending and Managing Director, Premier Banking. Gail also previously held leadership roles in Santander (UK), and American Express.
Gail is a graduate of the University of Warwick (BSc Management Science).
- Áine McCleary – Chief Customer Officer
- Áine McCleary
- Chief Customer Officer
Áine McCleary was appointed to the role of Chief Customer Officer (CCO) in May 2023 as an advocate for the customer across the entire Group.
In this newly-created Group Executive Committee role, Aine is primarily responsible for developing a Groupwide customer strategy to help improve customer attraction, retention, and satisfaction.
Áine joined Bank of Ireland in 2000, holding a wide variety of senior roles in global markets and retail banking since then. Between 2018 and 2021 she was Director of Distribution Channels with a team of 3,000 colleagues serving personal and business customers across the branch, contact centre and digital channels. Most recently, she played a leadership role in the Group’s acquisition strategy.
Áine served as President of the Institute of Banking from 2018 to 2019.
A business graduate of UCD, Áine holds a Master’s Degree in Business Studies from the Smurfit School of Business. She is a Certified Bank Director, a Fellow of the Institute of Banking and is a non–executive Director of the Bank of Ireland Mortgage Board.
- Ciarán Coyle – Group Chief Operating Officer
- Ciarán Coyle
- Group Chief Operating Officer
Ciarán was appointed Group Chief Operating Officer in January 2024 to lead the Group’s technology, digital, data, payments, and change delivery.
He joined Bank of Ireland from Ulster Bank/NatWest Group where he held the position of Managing Director, Retail Banking and previously served as Chief Operating Officer.
Ciarán is a Certified Bank Director (Institute of Bankers) and holds a Diploma in Company Direction (Institute of Directors). He is a University of Limerick graduate (BSc in Technology and Communications) and has also completed the University of Cambridge Sustainability Leadership Programme.
- Enda Johnson – Chief Strategy and Transformation Officer
- Enda Johnson
- Chief Strategy and Transformation Officer
Enda joined Bank of Ireland on 21 February 2022 from Virgin Money UK, where he was latterly Interim Chief Financial Officer following the merger with Clydesdale and Yorkshire Bank Group (CYBG). At CYBG he held the role of Group Corporate Development Director.
Prior to joining CYBG, Enda held senior roles in Allied Irish Banks plc (AIB), where he was Head of Strategy & Corporate Affairs, and in Ireland’s National Treasury Management Agency (NTMA), where he was a member of the Banking Unit. Enda started his career in the investment banking and capital markets divisions of Merrill Lynch in New York, California and London. He holds a BA in Economics and BSc in Engineering from Brown University.
- Matt Elliott – Chief People Officer
- Matt Elliott
- Chief People Officer
Matt Elliott was appointed to the role of Chief People Officer in February 2019.
Prior to that he was Group People Director with Virgin Money. Under Matt’s leadership Virgin Money introduced the UK Senior Managers Regime (SMR) and worked closely with the Virgin Money Board to successfully introduce and implement a new variable remuneration scheme for all employees.
A passionate advocate for inclusion and diversity, Matt appeared as a leading ally in the 2018 Financial Times lists for gender (HERoes), ethnicity (EMpower) and LGBT+ (OUTstanding), the only person to appear in all three lists.
- Stephen Roughton-Smith – Group Chief Risk Officer, Group Risk
- Stephen Roughton-Smith
- Group Chief Risk Officer, Group Risk
Stephen Roughton-Smith joined Bank of Ireland in December 2021 as Group Chief Risk Officer. Stephen has over 30 years’ risk and leadership experience working across large and medium sized UK and global financial institutions, having joined Bank of Ireland from Belmont Green Finance where he held the role of Chief Risk Officer.
Prior to this, Stephen held a number of senior positions in international financial services organisations including Head of Credit Risk for the Abu Dhabi Investment Authority, Deputy Chief Risk Officer at Lloyds Bank, and UK Chief Risk Officer with ABN AMRO. In these roles he led teams through periods of strong growth and significant economic uncertainty, operating both at Board and Executive Committee level.
Stephen is a Chartered Accountant (ACA) with a BSc. Honours in Physics and MPhil in Semiconductor Physics.
- Sarah McLaughlin – Group Secretary and Head of Corporate Governance
- Sarah McLaughlin
- Group Secretary and Head of Corporate Governance
Sarah McLaughlin was appointed Group Company Secretary and Head of Corporate Governance in September 2019, when she also joined the Group Executive Committee. Sarah is responsible for ensuring that the Board has the policies, processes and resources it needs in order to function effectively and efficiently and in advising the Board on all governance matters. Together with the Chairman, Sarah will regularly review the Board and the Company’s governance processes ith a view to ensuring that they are fit for purpose and recommend or develop initiatives to strengthen the governance of the Board and the Company.
Sarah has a strong track record in corporate governance and company secretarial matters. She joined Bank of Ireland from AIB where she held the role of Group Company Secretary and Head of Corporate Governance, having previously spent nearly 15 years working across a number of governance, finance and banking roles.
Sarah was recognised as the ICSA Company Secretary of the year in 2017. Sarah is a graduate of University College Dublin (UCD) (Economics & Geography), and successfully completed the Qualified Financial Advisor and licensed Compliance Officer qualifications via the Institute of Bankers and the ACOI.
- Oliver Wall – Chief of Staff & Head of Corporate Affairs
- Oliver Wall
- Chief of Staff & Head of Corporate Affairs
Oliver Wall joined Bank of Ireland as Group Chief of Staff in 2017 taking on additional responsibility as Head of Corporate Affairs in 2019. Oliver previously held a range of roles in both the public and private sectors, including working in the Department of The Taoiseach during Ireland’s 2013 Presidency of the Council of the EU. Oliver joined Bank of Ireland from HSBC where he was Head of External Affairs UK and Europe. Prior to this, Oliver was Regional Head of Political Engagement, Europe for HSBC. Oliver, an Irish national, is a graduate of NUI Galway.
- Susan Russell – Chief Executive, Retail Ireland