Management Structure

  • Gavin Kelly – Interim Group Chief Executive

    Gavin Kelly - Chief Executive Officer Retail Ireland

    Gavin Kelly
    Interim Group Chief Executive

    Gavin was appointed Interim Group CEO with effect from 3 September 2022. Prior to this he was Chief Executive Officer, Retail Ireland. In that role he oversaw the provision of banking products and related financial services to personal, business and wealth management customers including deposits, mortgages, consumer and business lending, credit cards, current accounts, money transmission services, commercial finance, asset finance, general insurance, and the New Ireland Assurance Company.

    Gavin joined Bank of Ireland in 2007 and has held a number of senior management positions. These include Group Chief Information Officer, Director – Distribution Channels for Retail Ireland, Head of Consumer Banking, and Head of Cards and Current Accounts. Before joining the Group, Gavin held a number of senior product and marketing roles in Permanent TSB, having previously worked in branch banking and marketing at AIB. Gavin holds a Commerce Degree and a MBS from University College Dublin. He is also a Certified Bank Director and a Fellow of the Institute of Banking. He is currently a director on the board of New Ireland Assurance Company.

  • Sharon Donnelly – Interim Chief Technology and Payments Officer

    Sharon Donnelly - Interim Chief Technology and Payments Officer

    Sharon Donnelly
    Interim Chief Technology and Payments Officer

    Sharon was appointed Interim Chief Payments & Technology Officer in June 2022. She has worked for Bank of Ireland for over 30 years and prior to her recent appointment was the Director of Group Payments, Business Continuity Management (BCM) and Divisional Risk. In that role Sharon was responsible for Electronic and Card Payment Services Group BCM and GTCS Divisional Risk. Having responsibility for Business Continuity, she co-led the Bank’s operational readiness response to the Covid-19 pandemic, along with its day-to-day requirements.

    During her career with the Group, Sharon has also had significant involvement in IT service management and key strategic change programmes. She has experience in areas such as Leadership, Strategy and Planning, IT Service Management & SIAM, Business Operations, Change Management & Programme Delivery and Business Analysis & Consultancy.

    She is a member of the Board for the Euro Banking Association (EBA). Sharon graduated from UCD in 1992 with a degree in English and History and obtained a Higher National Diploma in Executive Coaching in 2015.

  • Matt Elliott – Chief People Officer

    Matt Elliott - Chief People Officer

    Matt Elliott
    Chief People Officer

    Matt Elliott was appointed to the role of Chief People Officer in February 2019.

    Prior to that he was Group People Director with Virgin Money. Under Matt’s leadership Virgin Money introduced the UK Senior Managers Regime (SMR) and worked closely with the Virgin Money Board to successfully introduce and implement a new variable remuneration scheme for all employees.

    A passionate advocate for inclusion and diversity, Matt appeared as a leading ally in the 2018 Financial Times lists for gender (HERoes), ethnicity (EMpower) and LGBT+ (OUTstanding), the only person to appear in all three lists.

  • Enda Johnson – Chief Strategy and Transformation Officer

    Bio coming soon.

  • Paul McDonnell – Interim Chief Executive, Corporate and Markets

    Paul McDonnell - Interim Chief Executive, Corporate and Markets

    Paul McDonnell
    Interim Chief Executive, Corporate and Markets

    Paul joined the Bank of Ireland Group in 1986 and held various roles in Retail Banking, Business Banking and Private Banking before joining the Corporate Division in 2002.

    Paul was appointed Head of Property Finance in 2010 with responsibility for the Bank’s large property exposures in the commercial and residential property sectors in Ireland, the UK & the USA. In addition to his role as Head of Property Finance, Paul has responsibility for the Group’s Corporate Lending activities in Great Britain.

    Previously he has been Head of International Property Finance with responsibility for managing the Bank’s real estate lending teams in London, Frankfurt and New York.

    Paul is a member of the Group Credit Committee, Group Pension Fund Investment Committee and Private Equity Governance Committee. He is a graduate of UCD and is a member of the Institute of Taxation in Ireland.

  • Ian McLaughlin – Chief Executive, Bank of Ireland (UK) plc

    Ian McLaughlin - Chief Executive, Bank of Ireland (UK) plc

    Ian McLaughlin
    Chief Executive, Bank of Ireland (UK) plc

    Ian joined Bank of Ireland in December 2019 as Chief Executive Officer of Bank of Ireland (UK) plc and Retail UK Division. He has over 25 years financial services experience, having joined Bank of Ireland from Royal Bank of Scotland, where he held the roles of Managing Director, Home Buying and Ownership and Managing Director Specialist Banking. Prior to this, he held a number of senior management roles at Lloyds Banking Group and Zurich Financial Services.

  • Stephen Roughton-Smith – Group Chief Risk Officer, Group Risk

    Stephen Roughton-Smith - Group Chief Risk Officer, Group Risk

    Stephen Roughton-Smith
    Group Chief Risk Officer, Group Risk

    Stephen Roughton-Smith joined Bank of Ireland in December 2021 as Group Chief Risk Officer. Stephen has over 30 years’ risk and leadership experience working across large and medium sized UK and global financial institutions, having joined Bank of Ireland from Belmont Green Finance where he held the role of Chief Risk Officer.

    Prior to this, Stephen held a number of senior positions in international financial services organisations including Head of Credit Risk for the Abu Dhabi Investment Authority, Deputy Chief Risk Officer at Lloyds Bank, and UK Chief Risk Officer with ABN AMRO. In these roles he led teams through periods of strong growth and significant economic uncertainty, operating both at Board and Executive Committee level.

    Stephen is a Chartered Accountant (ACA) with a BSc. Honours in Physics and MPhil in Semiconductor Physics.

  • Gabrielle Ryan – Interim Group Secretary and Head of Corporate Governance

    Gabrielle Ryan - Interim Group Secretary and Head of Corporate Governance

    Gabrielle Ryan
    Interim Group Secretary and Head of Corporate Governance

    Gabrielle is the Interim Group Secretary & Head of Corporate Governance with effect from June 2022. Gabrielle is responsible for assisting the Chair in establishing the policies and processes that the board needs in order to function properly and in ensuring that these are complied with and in advising the Board on all governance matters. She and her team support all of the Group companies.

    Gabrielle discharges these responsibilities in addition to her ongoing role as Group General Counsel and head of the Group Legal Services function.

  • Mark Spain – Chief Financial Officer
    Mark Spain

    Mark was appointed as Group Chief Financial Officer and Executive Director on 31 March 2022. He was appointed to the Group Executive Committee in July 2019 following his appointment as Chief Strategy Officer in April 2019. He previously held a number of senior management positions in Bank of Ireland including Director of Group Investor Relations, Director of Group Finance and most recently UK Commercial Director.

    Before joining Bank of Ireland, Mark served as a Director of IBI Corporate Finance, where he gained extensive M&A and capital markets experience, advising a number of leading Irish companies including Bank of Ireland.

    Prior to this, he was a senior manager in Diageo plc’s M&A function based in London. He has more than 30 years’ experience in financial and accounting roles. Mark is a Fellow of the Institute of Chartered Accountants in Ireland, having qualified with KPMG.

  • Oliver Wall – Chief of Staff & Head of Corporate Affairs

    Oliver Wall - Chief of Staff & Head of Corporate Affairs

    Oliver Wall
    Chief of Staff & Head of Corporate Affairs

    Oliver Wall joined Bank of Ireland as Group Chief of Staff in 2017 taking on additional responsibility as Head of Corporate Affairs in 2019. Oliver previously held a range of roles in both the public and private sectors, including working in the Department of The Taoiseach during Ireland’s 2013 Presidency of the Council of the EU. Oliver joined Bank of Ireland from HSBC where he was Head of External Affairs UK and Europe. Prior to this, Oliver was Regional Head of Political Engagement, Europe for HSBC. Oliver, an Irish national, is a graduate of NUI Galway.

Directors

The Board of Directors of Bank of Ireland Group plc

The Court of Directors of The Governor and Company of the Bank of Ireland

  • Patrick Kennedy – Chairman and Non-Executive Director of the Board,
    Governor and Non-Executive Director of the Court

    Role

    Non-Executive Director (July 2010). Chairman (August 2018, Deputy Chairman April 2015). Chair, Nomination, Governance and Responsible Business Committee (August 2018), Member from September 2014). Member, Risk Committee from January 2011 and Chair July 2016 to July 2018. Member, Remuneration Committee from January 2011 to July 2016. Member of the Audit Committee from July 2016 to July 2018. Member of Group Transformation Oversight Committee (August 2018)

    Particular Skills

    Strong leadership qualities. Deep knowledge of the Group with exceptional commercial acumen. Indepth knowledge of international business, management, finance, corporate transactions, strategic development and risk management gained from a highly successful career in national and international business.

    External Appointments
    Chairman of Cartrawler.
    Non-Executive Director and Senior Independent Director of ASOS plc, and Chair of its Audit Committee.
    Honorary Treasurer of the Irish Rugby Football Union.

    Experience

    Patrick was Chief Executive Officer of Paddy Power plc from 2006 to 2014, prior to which he served as an executive director from 2005 and non-executive director from 2004. Prior to joining Paddy Power plc, Patrick worked at Greencore Group plc for seven years where he was CFO and also held a number of senior strategic and corporate development roles. He previously worked with KPMG Corporate Finance in Ireland and the Netherlands, with McKinsey & Company in London, Dublin and Amsterdam, and as a non-executive director of Elan Corporation plc.

    Qualifications

    Fellow of Chartered Accountants Ireland.

  • Giles Andrews – Non-executive Director of the Board and the Court

    Role

    Non-Executive Director (November 2020). Member, Risk Committee, Remuneration Committee and Group Transformation Oversight Committee (November 2020).

    Particular Skills

    Extensive experience in financial technology, investment and lending as well as strong management experience.

    External Appointments

    Non-executive Director of Zopa Group Limited. Non-executive Chairman of Market Finance Limited. Non-executive Chairman of Carwow Limited. Advisory role to Northzone Ventures.

    Experience

    In 2004, Giles co-founded Zopa, initially the first ever online peer-to-peer lending marketplace. In 2020, Zopa also launched as a Digital Bank. He was CEO of Zopa from 2007 to 2015, Chairman from 2015 to 2019 and remains a member of Zopa Group Board. Giles is on the boards of Carwow Limited, a platform for buying new cars from franchised dealers, and Market Finance Limited, a FinTech platform that provides working capital finance to small businesses in the UK.

    Qualifications
    Master’s Degree in Experimental Psychology from Christ Church at Oxford University.
    MBA from INSEAD.
    Awarded an OBE in 2015 for services to financial services.
    Named FinTech leader of the year in 2016 at the FinTech Innovation Awards.

  • Evelyn Bourke – Non-Executive Director of the Board and the Court

    Role

    Non-Executive Director (May 2018). Chair, Audit Committee (January 2021, Member (May 2018). Member, Risk Committee (January 2021). Member of the Nomination, Governance and Responsible Business Committee from May 2018 to December 2020.

    Particular Skills

    Strong track record in global executive management and extensive experience in financial services, risk and capital management, and mergers and acquisitions

    External Appointments

    Non-executive director of Marks & Spencer Group plc and member of its Audit and Nomination Committees. Non-executive director of Admiral Group plc. Member of the Ireland Fund of Great Britain board. Non-executive Director of AJ Bell plc.

    Experience

    Evelyn retired from Bupa, the international health insurance and health care group, as at 31st December 2020, having served as Group CEO since April 2016, initially on an acting basis from April to July 2016. She joined Bupa as CFO in September 2012 from Friends Life Group, where she had been the CEO of the Heritage Division. Evelyn joined Friends Provident plc (renamed Friends Life Group) in May 2009 as Chief Financial Officer. Evelyn’s earlier career was spent, in the UK at Standard Life plc, Chase de Vere Finished Solutions, St. James’s Place plc, Nascent Group and Tillinghast Towers Perrin. Prior to that she worked with Lifetime Assurance and New Ireland Assurance in Dublin. She was a non-executive director with IFG plc, Dublin, from 2011 to 2016, where she chaired the Risk Committee.

    Qualifications

    Fellow of institute and Faculty of Actuaries. MBA from London Business School.

  • Ian Buchanan – Non-Executive Director of the Board and the Court
    Role

    Non-Executive Director (May 2018). Member, Risk Committee (May 2018). Director, Bank of Ireland (UK) plc (September 2018) and a member of its Risk Committee (October 2019). Chair of Group Transformation Oversight Committee (August 2018) and Member, Group/Court Remuneration Committee Effective (January 2022).

    Particular Skills

    Extensive technology, digital, business transformation and customer operations experience gained through his work in a number of international retail, commercial and investment banks.

    Experience

    Ian was group chief information officer for Barclays plc and chief operating office for Barclaycard until 2016. Before joining Barclays in 2011, Ian was chief information officer for Société Générale Corporate
    & Investment Banking (2009 to 2011), a member of the public board and group manufacturing director of Alliance & Leicester plc (2005 to 2008) and a member of the executive committee and chief operations and technology officer of Nomura International (1994 to 2005). Ian’s earlier career was spent at Credit Suisse, Guinness, and BP. Ian is a former non-executive director of Openwork Holding Limited.

    Qualifications

    Bachelor of Science Degree in Physics from University of Durham.

  • Eileen Fitzpatrick – Non-executive Director of the Board and the Court

    Role

    Non-Executive Director (May 2019), Member, Audit Committee (May 2019), Remuneration Committee (May 2019), Nomination, Governance & Responsible Business Committee (January 2020). Workforce Engagement Director (January 2020).

    Particular Skills

    Eileen has extensive capital markets and public sector experience, and has held a number of senior roles in both the asset management and stockbroking industries.

    External Appointments
    Chairman of the Outside Appointments Board,
    Department of Public Expenditure and Reform.
    Non-Executive Director and organisational
    effectiveness director for a number of KKR investment management firms in
    Ireland. A member of the Risk and Compliance Committee of KKR.
    Non-Executive Director of Urbeo Residential Limited.

    Experience

    Eileen joined the Nation Treasury Management Agency (NTMA) in 2006 as a director, where she oversaw the Alternative Assets Investment Programme, for the National Pensions Reserve Fund. Eileen was subsequently appointed as head of NewERA at the NTMA, a position she held from November 2011 to January 2019. Prior to her appointment at the NTMA Eileen was Chief Executive Officer at AIB Investment Managers from 2000 to 2006. From 1987 to 2000 Eileen held a number of senior investment and stockbroking positions, including with AIB Investment Managers, Goodbody Stockbrokers, National City Brokers and Montgomery Govett. Eileen has served in a number of non-executive positions including as chairman of the Irish Association of Investment Managers, as a board member of the Chartered Accountants Regulatory Board, as a member of the Governments Top Level Appointments Committee, and as a member of the Governing Body of University College Dublin.

    Qualifications

    PhD in Science from University College Dublin.

  • Richard Goulding – Deputy Chairman/Governor and Senior Independent Director of the Board and the Court

    Role

    Non-Executive Director (July 2017). Deputy Chairman and SID (January 2021). Chair, Risk Committee (Aug 2018, Member, July 2017). Member Audit Committee (August 2018). Member, Nomination, Governance and Responsible Business Committee (January 2021). Member of Group Transformation Oversight Committee (August 2018). Member, Remuneration Committee (July 2017 to December 2020).

    Particular Skills

    Extensive risk management and executive experience in a number of bank with an international profile, and brings a strong understanding of banking and banking risks, with a deep knowledge of operational risk.

    External Appointments

    Non-executive director of Zopa Bank Limited, where he is chair of the risk committee and a member of the audit, nomination and remuneration committees. The Council of the Royal College of Music in London.

    Experience

    Richard held the role of group chief risk officer (2006 to 2015) and director (2013 to 2015) at Standard Chartered Bank, where he was a member of the group executive committee, prior to which he held the role of chief operating officer, Wholesale Banking Division. Before joining Standard Chartered in 2002, he held senior executive positions with Old Mutual Financial Services in the U.S., UBS Warburg / SBC Warburg, London and Switzerland, Astra Holding plc. Bankers Trust Company and the Midland Bank Group, London. Richard is a former director of Citigroup Global Markets Limited where he served as chair of its audit, remuneration and nomination committees.

    Qualifications
    Qualified Chartered Accountant (South Africa)
    Bachelor of Commerce degree and a Postgraduate Degree in Finance from the University of Natal, South Africa.

  • Michele Greene – Non-Executive Director of the Board and the Court

    Role

    Non-Executive Director (December 2019). Member, Risk Committee and Group Transformation Oversight Committee (December 2019).

    Particular Skills

    Extensive experience of financial services and retail banking, particularly in the areas of payments, transformational and digital innovation.

    External Appointments

    Director of Mololo Limited, an advisory firm specialising in the use of advanced technologies for performance management.

    Experience

    Michele held the role of managing director of Virgin Money’s Digital Bank until July 2018, prior to which she was director of strategic development, responsible for the bank’s future development. Michele joined Virgin Money initially as director of banking, with responsibility for building the bank’s new credit card business. Before joining Virgin Money, she was CFO of MBNA Europe where she held executive positions on the board of MBNA Europe Ltd. and Premium Credit Finance Limited. Michele’s earlier career was spent at Goldman Sachs, Credit Lyonnais and KPMG.

    Qualifications
    Master’s Degree from Trinity College Dublin
    Fellow of Chartered Accountants of Ireland.

  • Gavin Kelly – Interim Group Chief Executive and Executive Director of the Board and the Court

    Role

    Interim Group CEO and Executive Director (September 2022).

    Particular Skills

    Significant expertise and experience in retail banking in Ireland, having held senior management positions with Bank of Ireland Group and previously Permanent TSB.

    Experience

    Prior to being appointed Interim Group CEO in September 2022 Gavin was Chief Executive of the Bank’s Retail Ireland division. Since joining Bank of Ireland in 2007 he has held a number of senior management positions. These include Group Chief Information Officer, Director – Distribution Channels for Retail Ireland, Head of Consumer Banking, and Head of Cards and Current Accounts. Before joining the Group, Gavin held a number of senior product and marketing roles in Permanent TSB, having previously worked in branch banking and marketing at AIB.

    Qualifications

    Gavin holds a Commerce Degree and a MBS from University College Dublin.
    He is also a Certified Bank Director and a Fellow of the Institute of Banking.
    He is currently a director on the board of New Ireland Assurance Company.

  • Fiona Muldoon – Non-Executive Director of the Board and the Court

    Role

    Non-Executive Director (June 2015). Member, Risk Committee (November 2016 to December 2020). Member, Nomination, Governance and Responsible Business Committee (January 2019). Audit Committee (May 2020) and Remuneration Committee (October 2020). Director and Audit Committee Chair, New Ireland Assurance Company (April 2021), Non Executive Director Beazley PLC(May 2022).

    Particular Skills

    Significant experience in governance, regulatory compliance and financial oversight and is an experienced financial services professional. Significant previous experience within a financial institution with an international focus.

    Experience

    In may 2022 Fiona Muldoon joined the Board of Beazley plc. as an independent Non-Executive Director. From 2015 to 2020, Fiona was group chief executive of FBD Holdings plc and FBD Insurance plc, one of Ireland’s largest general insurers. She served from 2011 to 2014 with the Central Bank of Ireland (CBI) including as Director of Credit Institutions and Insurance Supervision. Fiona spent 17 years of her career with XL Group in Dublin, London and Bermuda, where she worked in various management positions, including general insurance responsibilities, corporate treasury and strategic activities including capital management, rating agency engagement and corporate development.

    Qualifications
    Bachelor of Arts Degree from University College Dublin.
    Fellow of the Chartered Accountants of Ireland.

  • Steve Pateman – Non-Executive Director of the Board and the Court

    Role

    Non-Executive Director (September 2018). Chair, Remuneration Committee (January 2020, Member September 2018). Member, Audit and Risk Committees (September 2018).

    Particular Skills

    Brings to the Board the strategic insights, of a CEO of a UK Bank and a strong lending and credit background with deep commercial experience including the operational challenges facing lending institutions.

    External Appointments

    Director of ActivTrades Loans plc.

    Experience

    Steve serves as consultant to the board of ActivTrades plc having performed a similar role to the Arora Group until June 2021. Previously, Steve was the CEO of Hodge Group from January 2019 to March 2020 and of Shawbrook Bank from October 2015 to December 2018. He joined Shawbrook from Santander UK, where he had been an Executive Director and Head of UK Banking with responsibility for the Santander’s corporate, commercial, business and retail banking operations as well as wealth management. He also held senior positions at Royal Bank of Scotland and NatWest and was a director of The Mortgage Lender Limited from May 2018 to January 2019.

    Qualifications

    Steve was elected as President of the Chartered Banker Institute in June 2021 having previously served as a Vice President and Senior Vice President. He was awarded an Honorary Doctorate from the University of Kent for services to banking.

  • Mark Spain – Chief Financial Officer and Executive Director of the Board and the Court

    Role

    Group Chief Financial Officer, Executive Director (March 2022); Director, Bank of Ireland (UK) plc (December 2019); Director, Bank of Ireland UK Holdings plc (August 2016).

    Particular Skills

    Strategically adept leader, with a track record of leading multi-functional teams to successfully deliver significant and positive commercial outcomes. Particular expertise in commercial analysis and decision making, financial control, finance function operations, people leadership, M&A, ESG, multi-stakeholder engagement and investor relations.

    External Appointments

    None.

    Experience

    Mark has over 25 years’ experience as a finance professional, having qualified as a chartered accountant in 1994. He joined the Group in 1998 as a Director in IBI Corporate Finance, an M&A advisory boutique. He became Director of Group Investor Relations in 2013, followed by Director of Group Finance in 2016. In 2019, he was appointed Chief Strategy Officer and member of the Group Executive Committee. Prior to joining the Group, Mark worked in Diageo plc’s M&A team and KPMG.

    Qualifications

    Bachelor of Commerce (Accounting) Degree, University College Dublin.
    Diploma in Professional Accounting, University College Dublin.
    Institute of Chartered Accountants in Ireland.