Bank of Ireland

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Bank of Ireland
Responsible Business

Responsible Business
at Bank of Ireland

Our Purpose...

Enabling our customers, colleagues and communities to thrive.

Our Purpose
Values to guide us

Values to guide us

Together, everyone at Bank of Ireland is responsible for living our Values in order to ensure that our behaviour always supports our Purpose.

Our Purpose
and Values

Our Responsible Business Report provides an account of our business in 2017, through the lens of Customers, Colleagues, and Community. It presents a comprehensive and transparent overview for all our stakeholders.

See more details about our Our Purpose and Values, plus the Group’s approach to socially responsible business from Francesca McDonagh, Group Chief Executive, & Audrey Nolan, Head of Corporate Social Responsibility & Reporting.

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Our Purpose and Values

Enabling
Customers
to thrive

Enabling Customers to thrive Enabling Customers to thrive

Digital Arrows

We had 75 students teaching 50 grandparents and the kids loved doing it.

Rachel Foster,
Digital Arrow for the Dublin Region
98% transactions digital 98% transactions digital

Vulnerability Champions

We want to understand and we want to try and help you

Amy Chapman,
Vulnerability Champion

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Enabling customers to thrive

Enabling
Colleagues
to thrive

Enabling Colleagues to thrive
Be at your best

Be At Your Best

To explore something I didn't know was within me and go for it.

Angela Leigh-Doyle, on her BAYB experience
Staff Training Staff Training

Enabling
Communities
to thrive

Enabling communities to thrive

Operating
Responsibly

24% reduction in emissions
Be at your best Be at your best

We are committed to holding
ourselves to high standards.

We encourage and support our colleagues to follow our Speak Up policy and speak out if they witness wrongdoing, or malpractice.

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Operating responsibly