Bank of Ireland announces range of support for those affected by Storm Emma
€50 million fund established to fast-track funding for businesses and homes
Bank of Ireland has announced a range of supports for those affected by Storm Emma and has ring-fenced a €50 million storm relief fund to provide support for businesses and homeowners. The Bank is facilitating emergency working capital at discounted rates for businesses and homeowners to repair properties as well as providing payment flexibility on products.
Storm Emma customer supports include:
- Dedicated support helpline 1800 365 100 has been set up for customers to contact the bank
- 24hour insurance helplines:
- Home insurance – 1850 213 111 – providing access to a wide range of qualified and approved tradespeople
- Motor insurance – 1800 806 809 – providing emergency roadside assistance
- Mortgage breaks for up to three months and other payment flexibility for those affected by the weather
- Prioritisation of loan decisions and approval as quickly as possible for business and agri customers impacted
- Businesses impacted by flood damage and requiring desk space can avail of Bank of Ireland’s Workbench and Startlab co-working facilities nationwide
- Mobile financial advisers and insurance assessors are being deployed to visit customers at their homes, farms or business to discuss options available to them
Discussing the various supports, Aine McCleary, Director Distribution Channels, Bank of Ireland said: “We are committed to providing support to communities across the country following the impact of Storm Emma. A €50 million fund has been ring-fenced to fast-track support for business and personal customers at discounted rates and we are committing to a flexible approach in relation to payments on other products where customers engage with us.
“We have a dedicated helpline running and our social media channels and phone teams are all available. The vast majority of our branches and ATMs are operating as usual today and our teams are available to support communities across Ireland. Any customers who need help should call our dedicated helpline on 1800 365 100 or drop into one of our 250 branches nationwide to speak to our advisers. Our priority now is to support customers in any way that we can.”
For more information on the above supports contact: 1800 365 100.