Bank of Ireland Statement on Branch Changes

Bank of Ireland has always worked to support the evolving banking needs of our customers, developing online and telephone banking services to complement our nationwide branch network. Bank of Ireland also continues to maintain the most extensive network of branches in Ireland, whilst competitors have reduced – and continue to reduce – their branch footprint.

In addition, the Bank has always worked to support the needs of our diverse customer base including vulnerable customers.

Bank of Ireland would like to confirm that vulnerable customers, together with those elderly customers who are not comfortable using self-service channels or other technology solutions, will be assisted by branch staff to use the available in-branch services.


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