Bank of Ireland said that in the region of 120,000 customers were affected by laser card transactions that were duplicated in error due to a computer fault.
The transactions took place on Friday last and the erroneous duplications happened overnight on Monday. This error resulted in possible non access to funds for some customers on Tuesday. The payment of Direct Debits and Cheques were not affected. A small number of Standing Order payments may have been delayed by one day. The error has now been rectified on customer accounts and most customers will have experienced no adverse impact.
Bank of Ireland apologises to customers for this error. Customers who are concerned in relation to this error should contact Banking 365 on 1890 365 365 or contact their local branch.
9th September 2009
For further information:
Bank of Ireland
Tel: 01 604 3750
Mobile: 087 2269324