In an update to customers Bank of Ireland today confirmed the branches affected as a result of the stolen Bank of Ireland Life laptops and also made a help-line available for customer queries.
The laptops contained information relating to some customers who either obtained a quote or took out a Life Assurance policy with Bank of Ireland Life from the following branches:
- Court Place Carlow
- Stephens Green
Anybody who is not a customer of these branches is not affected by this incident.
A customer of these branches who either obtained a quote or took out a Life Assurance policy with Bank of Ireland Life may be affected. Bank of Ireland will be writing to these customers in the coming days.
In the meantime, a help-line has been set up to handle any customer queries
1850 365 365 and select the Bank of Ireland Life option
This customer help-line will be open from 9.00am to 6.00pm Monday to Friday.
Bank of Ireland apologises to customers and is committed to moving as quickly as possible to allay the concerns of affected customers.