- Fraud Awareness Events
- Protect your everyday banking
- Protect your business
- How we protect you
- Help for older people
- Brochures and videos
- TextChecker
- Report Fraud
Fraud Awareness Events
Bank of Ireland runs one of the most comprehensive consumer fraud awareness programmes in Ireland as a central part of its commitment to safeguarding the financial wellbeing of its customers. The majority of members of the public surveyed see Bank of Ireland as the financial institution most associated with educating the general public about fraud (Red C, Feb ‘24).
Bank of Ireland will host a nationwide series of free fraud awareness events for consumers, and further dates and locations will be announced shortly:
County | Branch | Date | Time |
---|---|---|---|
Monaghan | Monaghan | April 17th | 8:30am |
Longford | Longford | April 24th | 8:30am |
Laois | Portlaoise | April 24th | 8:30am |
Tipperary | Carrick on Suir | April 25th | 8:30am |
Waterford | The Quay | April 30th | 8:30am |
Louth | Dundalk | May 1st | 8:30am |
Kilkenny | Kilkenny | May 7th | 8:30am |
Dublin | Dundrum | May 8th | 8:30am |
Waterford | Dungarvan | May 15th | 8:30am |
Clare | Kilrush | May 16th | 8:30am |
Carlow | Carlow | May 21st | 8:30am |
Kerry | Tralee | May 23rd | 8:30am |
Dublin | Balbriggan | May 24th | 8:30am |
Dublin | Raheny | May 28th | 8:30am |
Clare | Ennis | May 30th | 8:30am |
Subject to change
Remember to Stop, Think, Check… and together we won’t let the fraudsters win.
Protect your everyday banking
We are committed to keeping your everyday banking secure so you can manage your accounts and payments with confidence.
To help you learn how you can protect yourself from fraudsters, read our guidance so that you can spot common scams and know how to avoid them.
While we may contact you to discuss the operation of your account, to send you product related messages, or for feedback on your banking experience, please remember these points:
Protect your business
Businesses and organisations are increasingly becoming targets of fraud and cybercrime.
We want to help our customers protect themselves from common threats such as ransomware, payment redirection fraud, email compromise, cheque overpayment and more.
For more information and helpful tips for you and your staff, please click here.
How we protect you
Read about the ways in which we protect you.
Help for older people
For those of us that didn’t grow up using computers every day they can sometimes seem confusing and more than a little scary, but that’s no reason not to use them.
Computers and the internet open up a world of information and experiences to all age groups, allowing us to keep in touch with friends and relatives a thousand miles away, or in the next village. We can order groceries for delivery from the comfort of our homes. Missed that programme on TV? No problem! Catch-up TV is hugely popular on the internet. Whether it’s making everyday tasks easier or learning new skills, the internet can help.
However, as well as opening up lots of positive opportunities there are plenty of people looking to take advantage of internet users, whatever their age.
To read more, please click here.
Brochures and videos
Videos
Brochures
To help you learn how you can protect yourself from fraud, read our guidance so that you can spot common scams and know how to avoid them. To read and download our brochures, please click here.
TextChecker
Fraudsters can try to trick you into giving away your personal and financial details, by sending fake texts mixed in with real Bank of Ireland texts. If you get a text that says it’s from Bank of Ireland, use our ‘TextChecker’ service to check it’s not a scam.
Sample TextChecker submission:
Sample TextChecker response:
Remember, Bank of Ireland will NEVER text you a link asking you to share your card details or your online banking details like your PIN or one-time passcodes.
Report fraud
Please get in touch with us if you:
- shared your online login, card or banking details in response to a suspicious call, text or email;
- believe your card has been lost or stolen (top tip – if you think you might have just misplaced your card, you can temporarily freeze/unfreeze it via the app or 365 online);
- notice suspicious activity or unauthorised transactions on your account;
- need to report online or ATM fraud.
Emergency Contact Numbers
Available 24 hours 7 days a week
Republic of Ireland
Freephone: 1800 946 764 (personal and business)
Great Britain & Northern Ireland
Freephone: 0800 121 7790 (personal and business)
Everywhere outside Republic of Ireland, Great Britain & Northern Ireland
Not Freephone + 353 1 679 8993
Not Freephone + 353 56 775 7007 (Lost/Stolen cards or smart device)
Report a suspicious email or text
To report suspicious Bank of Ireland related emails or texts (both personal and business customers), send the suspicious email or text to 365security@boi.com or click here now