Scheduled maintenance

Scheduled Maintenance

Sunday 8 November, 2am to 7am (ROI Customers Only)

Features that allow you to control your credit card, like freezing the card or viewing your PIN, will not be available in our mobile app or 365 online banking during this time.

Credit cards will still work for both online and in-person purchases, and for ATM withdrawals.

All other services are available.

Sunday 8 November, 3am to 7am

Affects customers using our new app only

Customers using the new app will not be able to log in between 3am and 7am on Sunday 8 November. This means you won’t be able to use features like freezing your debit or credit card, viewing your PIN, or approving online transactions (for example, verifying a purchase on an online shopping site).

Apologies for any inconvenience. This maintenance will help us to add new functionality and improve your everyday banking experience.

During the maintenance window, debit and credit cards will continue to work for ATM withdrawals and in-store purchases.

Please plan ahead if you expect to need access to your accounts during this time.

Customers still using the old app will be able to log in and use the app as normal.

SEPA Instant payment service

Sunday 8 November, 2:20am to 4:05am

SEPA Instant payments scheduled maintenance (ROI customers only)

During this time, Republic of Ireland customers may not be able to send or receive euro SEPA Instant payments from other bank accounts in the EU and other SEPA zone countries.

This disruption will last up to 105 minutes.

We’re sorry for any inconvenience caused.