How do I cancel an overdraft?
You can cancel a personal overdraft with us over the phone or in your branch. To cancel an overdraft, your account must be in credit.
Central Credit Register (CCR) Reporting is based on your account balance at the end of each month. It is important to ensure you have sufficient funds in your account to cover any transactions, including interest and fees. This is outlined in your Current Account Terms and Conditions under the section titled Operating Your Account.
If your overdraft is removed during the month and your account does not have enough funds to cover fees or interest at month-end, this will be reported as an outstanding balance to the CCR.
What is the Central Credit Register?
Cancellation of overdrafts are permanent. If you require an overdraft in the future you must apply for it online.
My account is in credit
You can call us on the following numbers once your account is in credit:
Republic of Ireland
- 0818 365 365
- + 353 1 404 4000 if calling from abroad.
9am to 6pm Monday to Friday
9am to 5pm Bank holidays
Saturday 10am-2pm
Closed Sunday
Please note that your account must remain in credit during the cancellation process. Your account should remain in credit for 24 hours. For example: for an overdraft of €1,000 and you wish to cancel this overdraft your account balance must stay above €0 to allow this cancellation to take effect.
How to get your account into credit
If your account is not in credit, you can add money by:
- Making an own account transfer. You can do this using 365 Online or the mobile app.
- Taking money out of a deposit account (you might need to give us notice). Withdrawing from a deposit account.
- Transferring money from another bank using your BIC and IBAN.
- Paying money/lodgement in a branch (cheques take time to clear).
Alternatively, you can clear your overdraft when you next receive regular payments like your wages or pension.