What is the 'Service Desk' on 365 online?

The Service Desk brings our 365 Services to your fingertips. The following services are available from the Service Desk:

Manage your 365 Online view

  • Add your Account or Policy (BOI Accounts/policies)
  • Remove account from view using Ask a Question

Order a Statement

  • eStatement / Statement
  • Interest Certificates
  • Balance Certificates

Manage your personal and account details

  • Update your postal address

Manage your accounts

  • Re-order Debit Card
  • SEPA Direct Debit Services – ROI only
  • Credit Card Services - UK only
  • Contact us using Ask a Question
Last updated: July 30, 2019

Did this answer your question?

Your answer helps us improve our Support Centre
BIC/IBAN Number

Calculate your BIC/IBAN Number or find out where to find it on 365

Find out more
Security Zone

We're committed to keeping your information secure

Visit Security Zone
Branch Locator

Find out contact details, opening hours and more

Find out more