Services available online

There are a range of services available on the Bank of Ireland app and 365 online.

You can also access many services through by selecting 'Services' from the main menu on www.bankofireland.com

The following services are available on the Bank of Ireland App:

  • Change address
  • Add account or policy (for viewing on your online profile)
  • Manage statements:
    • Order up-to-date statement
    • Turn paper statements on/off
    • Manage statement notifications
    • Order a copy (duplicate) statement
  • Order Certificates
    • Interest Certificates
    • Balance Certificates
  • Manage current account alerts (NI/GB only)
  • Manage Cards
    • Report a lost or stolen card using contact numbers
    • Replace a damaged Debit Card
  • Send us a message
  • Manage Security devices
  • Manage Pay to mobile
  • More services (ROI only):

    • Book an appointment
    • Coin and note ordering
    • Order foreign cash
    • Close current account
    • Add credit card holder
    • Set up credit card instalment plan
    • Request a mortgage rate change.

The following services are available on the 365 online:

  • Change address
  • Add account or policy (for viewing on your online profile)
  • Manage statements:
    • Order up-to-date statement
    • Turn paper statements on/off
    • Manage statement notifications
    • Order a copy (duplicate) statement
  • Order Certificates
    • Interest Certificates
    • Balance Certificates
  • Manage current account alerts (NI/GB only)
  • Manage Cards
    • Report a lost or stolen card using contact numbers
    • Replace a damaged Debit Card
  • Send us a message
  • Manage Security devices
  • Manage Pay to mobile
  • More services (ROI only):

    • Book an appointment
    • Coin and note ordering
    • Order foreign cash
    • Close current account
    • Add credit card holder
    • Set up credit card instalment plan
    • Request a mortgage rate change.

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