Confirmation of a closed account

When Account Closure Request form is processed, we will send you a text message confirming the account has been closed.

If we are unable to close your account because the balance is more or less than zero (€0.00) we will send you a text message to tell you that your account has not been closed.

The text will let you know that you have to bring the balance to €0.00 before we process the Account Closure Request form again. This might mean putting money in or taking it out.