What should I do if my smart device, which I have my digital wallet on, is lost or stolen?

If your device is lost or stolen, please contact us immediately on 1800 946 764 (freephone in the Republic of Ireland) or +353 56775 7007 outside of the Republic of Ireland. Available 24 hours 7 days a week.

We can block your token (digitised card on device) on Google Pay.

We recommend that you also register for and use Android Device Manager. This will allow you to find, lock and delete details on your phone if it is lost or stolen. You can enter ‘Find my Device’ on Google.com to locate your device.

Last updated: August 18, 2020

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