What is Strong Customer Authentication (SCA)?

Strong Customer Authentication (SCA) works to ensure that it is genuinely you whenever you log in or authorise payments while banking online. SCA at login can be using either your PIN and swipe or biometric login (i.e. face or fingerprint recognition). Biometric login (RoI only) can only be done on your mobile phone. It is designed to help keep your financial information safe and make online banking even more secure.

For more information regarding Strong Customer Authentication please visit our main information page here.

Did this answer your question?

Your answer helps us improve our Support Centre
Thank you for your feedback!
BIC/IBAN Number

Calculate your BIC/IBAN Number or find out where to find it on 365

Find out more
Security Zone

We're committed to keeping your information secure

Visit Security Zone
Branch Locator

Find out contact details, opening hours and more

Find out more