If your PIN has been locked at an ATM please allow 24 hours for it to reset. If you know your PIN you can continue to use it at a point of sale.
Be vigilant with your PIN. Never write it down, don’t keep your card and PIN together and make sure nobody can see your number when you enter it.
Otherwise, you can request a PIN reminder from us by calling 0818 251 251. Within 3-5 working days you will receive the PIN at the address we have for you on file.