Do I need identification to close my account online?
No. We will use the information on our systems to establish your identity and may contact you during the closure process to confirm those details.
In order for us to close your account, you need to make sure that we have correct, up-to-date information for you. For example, your mobile phone number and your current address. These details can be updated quickly on 365 Online. Please wait until changes to your personal details have been confirmed before closing your account.