I am an authorised user with multiple debit cards on my account. What do I need to know?

If you are the person authorised to use B365 online for the business current account, you will now need to confirm that certain online purchases using any of the Business Debit cards on the account are genuine. This is known as Strong Customer Authentication (SCA).

It does not matter whether it’s you or an additional cardholder making the purchase. If it requires SCA, you, as the authorised user, will need to approve it before the purchase can be completed. This will be the case both for business customers who use the Bank of Ireland app (we recommend this as the easiest way to complete payments using SCA) and for those who use a Physical Security Key. Remember to have your notifications for the Bank of Ireland app switched on.

For more information on how to approve payments using the Bank or Ireland app click here

If you have additional cardholders on the account, you should advise them of this change. Otherwise, an online transaction that they’re trying to complete may be declined.