How do I order a debit card?

If this is the first debit card on your account you can contact us by phone or by calling into your branch. If you require a replacement debit card you may also use 365 Online.

• It is my first debit card

  If you are ordering your first debit card you can call us on the numbers below. When calling ensure you have your account number.

  Phone

  Call us on:

  Republic of Ireland Customers:

  • 0818 365 365 or 01 404 4000
  • + 353 1 404 4000 if calling from abroad

  9am to 5pm Monday to Friday (including Bank holidays)

  Closed Saturday and Sunday

  Northern Ireland and Great Britain customers:

  • 03457 365 555
  • + 44 3457 365 555 if calling from abroad

  9am to 5pm Monday to Friday (including Bank holidays)

  9am to 2pm Saturday, Closed Sunday

  Branch

  You can call into any branch of Bank of Ireland to order your first Debit card.

  Need help finding your local branch?

  Branch Locator
• I need a replacement debit card

  You can quickly order a replacement Debit card using 365 Online. If your card is lost or stolen please call us immediately, you should not use 365 Online to do this.

  1. Log into 365 Online then:
  2. Choose the Service desk from the Main Menu
  3. From the drop down select Re-Order Debit Card and click Go
  4. Follow instructions on screen

  Please ensure to select the correct account on which you need the replacement debit card.

  Phone

  Call us on:

  Republic of Ireland Customers:

  • 0818 365 365 or 01 404 4000
  • + 353 1 404 4000 if calling from abroad

  9am to 5pm Monday to Friday (including Bank holidays)

  Closed Saturday and Sunday

  Northern Ireland and Great Britain customers:

  • 03457 365 555
  • + 44 3457 365 555 if calling from abroad

  9am to 5pm Monday to Friday (including Bank holidays)

  9am to 2pm Saturday, Closed Sunday

  Branch

  You can call into any branch of Bank of Ireland to order a replacement Debit card.

  Need help finding your local branch?

  Branch Locator