3750DD9C-4A12-4531-B97D-1DFFEE2C4F4D

Fraudulent transaction – Jargon Buster

A fraudulent transaction is a transaction on an account that you have not authorised. This can happen if your card details have been compromised or your card has been lost or stolen.

To report a lost or stolen card click here

Did this answer your question?

Your answer helps us improve our Support Centre
Thank you for your feedback!
BIC/IBAN Number

Calculate your BIC/IBAN Number or find out where to find it on 365

Find out more
Security Zone

We're committed to keeping your information secure

Visit Security Zone
Branch Locator

Find out contact details, opening hours and more

Find out more