How do I make a complaint about my travel insurance?
Bank of Ireland Insurance Service Limited and AIG Europe Limited does everything possible to ensure that you receive the highest standard of service.
If you wish to make a complaint you may do so by writing to the
Customer Complaints Officer,
AIG Europe Insurance Ireland Limited,
Telephone - (01) 261 1540.
Alternatively, you can also contact:
Bank of Ireland Insurance Services Complaints Manager,
2 Burlington Plaza,
Telephone - 1890 604 604.
In the event that you are not satisfied with our response, you can refer the matter to the
Financial Services Ombudsman,
Lo-call - 1890 88 20 90.