How do I change my name on my accounts?

You can change your name on your personal accounts by clicking below and completing our online form. We’ll look after your request and get back to you within five working days.

What you need to change your name

To change your name online, you’ll need your 365 online user ID (for customers without 365 online, please visit your local branch), you’ll also need to provide us with a photo of one of the below documents. This online service is only available to Republic of Ireland customers.

Forgotten your user ID? Free-text the word 'User' to 50365 and we will reply with your user ID within seconds.

Change name

Please make sure you have the correct documents to change your name (check below for details).

I am changing to my married name

Marriage certificate.

I am changing to my maiden name

Separation Agreement/Divorce Decree (this must display your maiden name). If not, you will also need one of the following:

Valid photo ID document in your maiden name or
Birth certificate.

I am changing my name by Deed Poll

Deed Poll.

Ensure the document you are uploading displays clearly the name you wish to change to. Any legal documents should be signed, dated, and stamped by the relevant court/body.

Alternatively, call in to your local branch where one of our advisors can help you.

Did this answer your question?

Your answer helps us improve our Support Centre

Thank you for your feedback!