Can I order an up-to-date eStatement now?

Yes. You can order an up-to-date paper statement/eStatement using the Bank of Ireland App, 365 online or 365 phone banking.

If you order your up-to-date eStatement before 3:30pm on a working day, the statement will be produced overnight and ready to download on the Bank of Ireland App or 365 online within 24-48 hours.

Please note

Paper statements will be sent to the statement address in 3-5 working days. You must opt in to receive paper statements.

How to order a up-to-date statement on 365 online:

  1. Log in to 365 online.
  2. Tap 'Service Desk'.
  3. Select 'Order a Statement'.
  4. Choose 'Up to date statement', then tap 'Continue'.
  5. Enter your details.
  6. Choose if you would like to be notified when the request is complete and tap 'Continue'.
 

How to order a up-to-date statement via 365 phone banking:

  1. Call 0818 200 365 or numbers below.
  2. Choose Option 1 'Account Enquiries'.
  3. Choose Option 5 'All other services'.
  4. Choose Option 1 'Order a Statement'.
  5. Enter your account details and 3 requested digits of your 6-digit 365 PIN.

Please note

Statements can be ordered on 365 online for current accounts and demand deposit accounts if they have been added to your profile.

Phone banking Self-Service Availability
Republic Of Ireland 0818 365 365 or 01 4044000 24/7
Northern Ireland and Great Britain: 0345 7 365 555 24/7
Other Locations: +353 1 4044000 24/7
This service is not available on the Mobile Banking app. It is only available on the Bank of Ireland App and 365 online.
  1. Log in to your account on the Bank of Ireland App.
  2. Tap 'Services' on the bottom menu.
  3. Select 'Manage statements'.
  4. Choose 'Order an up-to-date statement'.
  5. Select which account would like a statement for.
  6. Choose if you would like to be notified when the request is complete and tap 'Continue'.

Please note

Statements can be ordered on 365 online for current accounts and demand deposit accounts if they have been added to your profile.

Last updated: September 04, 2020

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