Can I order an up-to-date eStatement now?
Yes, you can now order a statement / eStatement using 365 Online or by using self-service phone banking:
When will the statement / estatements be available?
If you order your up-to-date estatement before 3:30pm on a working day the statement will be produced overnight, ready to download via 365 online within 24-48 hours. Paper statements will be sent to the statement address in 3-5 working days. To receive paper statements you must opt to do this online
My account is not listed on 365 Online Order a Statement
You may also request an up-to-date Paper statement for your Mortgage, Notice deposit or Term Deposit accounts online via the Service Desk choosing the “Ask a Question’ Option. These paper statements will be issued to you by post in 3-5 working days.
You may also add an eligible account* to your 365 profile which will allow you to view estatements online
*Current accounts, demand deposit accounts, and credit cards