Can I order an up-to-date eStatement now?

You can now order an eStatement in 2 simple ways as outlined below:


  1. Log onto 365 Online;
  2. Click the Service Desk;
  3. Choose Order a Statement;
  4. Enter details and click continue.

Over the Phone

  1. Call 0818 200 365;
  2. Choose Option 1 Account Enquiries;
  3. Choose Option 5 All other services;
  4. Choose Option 1 Order a Statement;
  5. Enter account details and 3 requested digits of your 365 PIN.

If you order your up-to-date statement before 3:30pm on a working day the statement will be produced overnight, ready to download via 365 online the following working day.

You may also request an up-to-date Paper statement for your Mortgage, Notice deposit or Term Deposit accounts online via the Service Desk choosing the “Ask a Question’ Option. These paper statements will be issued to you by post in 3-5 working days.

Last updated: May 09, 2019

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