Manage statement /eStatement preferences

You can choose to receive

  • Both eStatements and paper statements; or
  • eStatements only

You can manage your statement preferences on the Bank of Ireland App and 365 online.

Please note

Republic of Ireland

When you register for online banking, you'll automatically receive eStatements only for all eligible accounts. You can choose to receive paper statements at any time.

Northern Ireland and Great Britain

When you register for online banking, you'll automatically receive both eStatements and paper statements. You can choose to receive only eStatements at any time.

Joint account holders will continue to receive paper statements until all account holders choose to receive only eStatements.

  1. Log in to your account on the Bank of Ireland App.
  2. Tap 'Services' on the bottom menu.
  3. Select 'Manage statements'.
  4. Choose 'Turn paper statements on/off'
  5. Tap each account you wish to toggle paper statements on or off for.

Please note

Any changes made to your preferences will affect your next statement if not already produced.

  1. Log in to your account on the 365 online.
  2. Click 'Services' on the top menu.
  3. Select 'Manage statements'.
  4. Choose 'Turn paper statements on/off'
  5. Choose each account you wish to toggle paper statements on or off for.

Please note

Any changes made to your preferences will affect your next statement if not already produced.

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