Can I change between paper statements and eStatements?

Yes, you can make this change for each of your accounts using 365 Online. You can choose
  • eStatements only – No paper statements will issue in the post
  • eStatements and Paper – Paper statements will issue to the statement address and an estatement will be stored on 365 online

How do I change my preference?

Log into 365 Online and follow these simple steps:

  1. Click Manage Accounts on the left hand menu;
  2. Click Manage Statements;
  3. Click (+) next to Statement Delivery Preferences;
  4. Choose which accounts to switch and click continue;
  5. Enter 3 requested digits of your 365 PIN.

We will update your preference within 1 banking day, any statements or estatements issued during or prior to that period will not update with your preferences.

Last updated: July 30, 2019

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