Can I switch between paper statements and eStatements?

Yes. Using the Bank of Ireland App or 365 online you can choose to receive:

  • Both eStatements and paper statements; or
  • eStatements only

You can manage your statement preferences on the Bank of Ireland App and 365 online.

Please note

Republic of Ireland

When you register for online banking, you'll automatically receive eStatements only for all eligible accounts. You can choose to receive paper statements at any time.

Northern Ireland and Great Britain

When you register for online banking, you'll automatically receive both eStatements and paper statements. You can choose to receive only eStatements at any time.

  1. Log in to 365 online.
  2. Tap 'Manage Accounts'.
  3. Select 'Manage Statements’.
  4. Choose 'Statement Delivery Preferences'.
  5. Choose which accounts to switch and tap 'Continue'.
  6. Enter the 3 requested digits of your 6-digit 365 PIN.

Please note

Any changes made to your preferences will affect your next statement if not already produced.

This service is not available on the Mobile Banking app. It is only available on the Bank of Ireland App or 365 online

  1. Log in to your account on the Bank of Ireland App.
  2. Tap 'Services' on the bottom menu.
  3. Select 'Manage statements'.
  4. Choose 'Turn paper statements on/off'
  5. Tap each account you wish to toggle paper statements on or off for.

Please note

Any changes made to your preferences will affect your next statement if not already produced.

Last updated: May 25, 2020

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