Can I change my User ID for 365 online?
No. When you set up 365 online you were given a unique number known as a user ID. All of your accounts and actions on 365 online are linked to that number and relate only to you, even if you have a joint account.
Forgotten your user ID?
Freetext the word 'User' to the relevant number below and we'll reply with your user ID within seconds.
| Text 'USER' to | Availability |
|---|---|
| Republic Of Ireland Freetext: 50365 | 24/7 |
| Northern Ireland and Great Britain Freetext: 50365 | 24/7 |
| Other Locations: +353 86 180 3888 | 24/7 |