Can I change my User ID for 365 online?

No. When you set up 365 online you were given a unique number known as a user ID. All of your accounts and actions on 365 online are linked to that number and relate only to you, even if you have a joint account.

Forgotten your user ID?

Freetext the word 'User' to the relevant number below and we'll reply with your user ID within seconds.

Text 'USER' to Availability
Republic Of Ireland Freetext: 50365 24/7
Northern Ireland and Great Britain Freetext: 50365 24/7
Other Locations: +353 86 180 3888 24/7
Last updated: September 07, 2020

Did this answer your question?

Your answer helps us improve our Support Centre

Calculate your BIC/IBAN Number or find out where to find it on 365

Find out more
Security Zone

We're committed to keeping your information secure

Visit Security Zone
Branch Locator

Find out contact details, opening hours and more

Find out more