Retrieve User ID

When you set up 365 online banking you were given a unique number known as a user ID. All of your accounts and actions in the Bank of Ireland app and 365 online are linked to that number and relate only to you, even if you have a joint account.

Forgotten your user ID?

Freetext the word 'User' to the relevant number below and we'll reply with your user ID within seconds.

Republic Of Ireland Freetext: 50365
Northern Ireland and Great Britain Freetext: 50365
Other Locations: +353 86 180 3888

Bank of Ireland do not charge for this service however your network provider may apply a charge.

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