How do I add a payee?

To add a payee, follow the steps below.

Not sure which 365 online site to use? Click here

Not sure which app you have? Click here

  1. Log in to 365 online.
  2. Tap 'Money Transfer'.
  3. Select 'Add a Payee'.
  4. Choose the type of payee - Bill, SEPA, UK payee, or International.
  5. Choose a security code delivery method – Mobile phone (text) or post.
  6. Enter the payee account details and tap 'Continue'.
  7. Enter the 3 requested digits of your 6-digit 365 PIN.

Your payee will remain inactive until you activate it using the security code.

Please note

UK payees are only available to customers in Northern Ireland and Great Britain only.

What is a payee?

Important: This version of the Bank of Ireland mobile banking app will soon no longer be available. Please go to the Play store (Android) or App Store (iPhone) now to update to the new app. Not sure which app you have? Click here.

  1. Log in to your account on the Mobile Banking app.
  2. Tap 'More' on the bottom menu.
  3. Select 'Manage Payees'.
  4. Choose the type of payee – 'Add New Bill' or 'Add New Person'.
  5. Enter the payee account details and tap 'Continue'.
  6. Enter the 3 requested digits of your 6-digit 365 PIN.
Your payee will remain inactive until you activate it using the security code. This code is sent by text to your registered mobile phone number. What is a payee?

Please note

The steps above are for Republic of Ireland customers only. Northern Ireland and Great Britain customers should see the steps for the UpgradedBank of Ireland App, To add a payee, 365 online or the Tablet Banking app.
  1. Log in to your account on the Tablet Banking app.
  2. Tap 'Manage Payees'.
  3. Select 'Add a Payee'.
  4. Choose the type of payee.
  5. Choose a security code delivery method – Mobile phone (text) or post.
  6. Enter the payee account details and tap 'Continue'.
  7. Enter 3 requested digits of your 6-digit 365 PIN.

Your payee will remain inactive until you activate it using the security code.

Please note

Payee types differ for customers in the Republic of Ireland and customers in Northern Ireland and Great Britain.

What is a payee?
  1. Log in to your account on the Upgraded Bank of Ireland App.
  2. Tap 'Payments' on the bottom menu.
  3. Select 'Manage Payees.
  4. Choose 'Add payee' or 'Add bill'
    • Choose a country/currency for 'Add Payee'.
  5. Enter the payee details and tap 'Continue'.
  6. Enter the 3 requested digits of your 6-digit 365 PIN
  7. Swipe to approve.
  8. What is a payee?
  1. Log in to your account on the Upgraded 365 online.
  2. Click 'Payments' on the top menu.
  3. Select 'Manage Payees.
  4. Choose 'Add payee' or 'Add bill'
    • Choose a country/currency for 'Add Payee'.
  5. Enter the payee details and click 'Continue'.
  6. Enter the 3 requested digits of your 6-digit 365 PIN
  7. A notification will be sent to the security device quoted on screen.

    On your Security device – Smart device

  8. Tap the notification on your security device to open authentication screen – you will not be asked to log into your security device.
  9. Swipe to accept. - The notification will disappear from your device automatically or you can tap ‘Done’.
  10. What is a payee?

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