Mortgages

• Where should I write to about my deeds?
• Where do I get a copy of a title document?
• Does my solicitor have to write to you separately if they have more than one request about my account (for example, redemption figures and deeds on ATR, or sending redemption cheque and asking for vacate)?
• What is a ‘vacate/deeds on final receipt’?
• I’ve paid off my mortgage – how do I get my deeds?
• Is there a fee to receive the deeds on final receipt?
• Can Bank of Ireland do an ‘e-discharge’?
• Is there a fee for the vacate/e-discharge?
• Can Bank of Ireland send the deeds directly to me (as a customer)?
• What is the turnaround time for sending the deeds on final receipt?