Digital Banking
Transfers and Payments
- About Mobile App Alerts (Push Notifications)
- Payment Alerts
- Add a Bill
- Setting date for future dated payments
- Check status of future date payments
- Future date payment amendments
- Unsuccessful future dated payment
- Record of Future dated payments
- Cancel a Future dated payment
- View Future dated payments
- Can I add an ICS mortgage to 365 Online?
- Add non-BOI credit card as a payee
- Find your payees
- Cancel a SEPA Direct Debit (ROI)
- How long does it take to send money online?
- Payee description - explained
- Payee reference
- Change payee reference
- Make international payments online
- List of Countries available on online banking
- Payees types
- About online payment limits
- Send money at a future date
- What are Security Codes used for on 365 online
- “Invalid amount entered” error message
Get started
- How to delete and reinstall the Bank of Ireland mobile app
- Important information about your Mobile Operating System
- 365 online minimum software required
- Navigating the app and 365 online
- Set up online banking on your devices
- New 365 online site
- Mobile banking app version
- Bank of Ireland app supported devices
- Unable to register the Bank of Ireland App after entering activation code
- Text messages from BOI -blocked messages
- Bank of Ireland App acessing phone’s location
- Push notifications - Bank of Ireland app
- Activation code SMS not received
- Update/provide registered mobile number to set up the Bank of Ireland app
- Is my current mobile phone number registered?
- Get the new Bank of Ireland app
- Personal and business accounts on the same app
Most Asked Questions Digital Banking
- I want to find out more about Money Insights 365 (Mi 365).
- Choosing the correct security device - 365 log in
- Multiple devices listed on the ‘choose a security device’ page.
- Transfer money into my account
- Cancel a SEPA Direct Debit (ROI)
- How long does it take to send money online?
- Add accounts to view online
- Order an up-to-date statement
- Where to find your BIC & IBAN
- 'SEPA DD' on your account
- Issues logging in
- About online payment limits
Physical Security Key
- Send money on 365 online – using a Physical Security Key
- Update your details 365 online – using a Physical Security Key
- Add a Bill or Payee – using a Physical Security Key
- Set up my Physical Security Key (PSK)
- Ordering a Physical Security Key
- Physical Security Key (PSK) – Explained
- Logging into 365 online – using a Physical Security Key
Security Devices
- Choosing the correct security device - 365 log in
- Multiple devices listed on the ‘choose a security device’ page.
- Unable to Remove security device online
- Unable to Unblock security device online
- Unable to Block Security device online
- Access to security device nicknames
- Unblock a security device
- Block a security device
- Managing your security devices
- Remove a security device
- Change security device nickname
- Security device explained
- Set up multiple security devices
- Security device can’t set up a new security device
Estatement
- Accounts available to view online or as eStatements
- Confirming your address online
- Export transactions
- eStatements and how to view them
- Order an up-to-date statement
- Copy credit card statement
- Print or save eStatements
- eStatement notification settings
- How often eStatements are issued
- Sign up for eStatements
- Manage statement /eStatement preferences
Direct Debits
International Transfers
Security Codes
Other Savings Accounts
Credit Card Supports
BIC/IBAN Number
Calculate your BIC/IBAN Number or find out where to find it on 365
Visit IBAN calculator