Mobile Phone Amendments - Varying reasons.

You may need to amend your phone number for a number of reasons. Please choose most appropriate below:
  • To amend your number for correspondence please visit or send a written instruction to Your Branch.
  • When logging into 365 Online you may be asked to enter the last 4 digits of your contact number. If you wish to update the contact number used for this step, please call us on 0818 200 365.
  • To add/amend your mobile phone to receive Security Codes by SMS, please log into 365 Online and do the following:
    1. Click Manage Accounts on the left hand menu;
    2. Choose Amend my Mobile Phone or Email details (first time activation will show as Get Security codes by Mobile Phone);
    3. Choose Mobile Phone & Email Address from the drop down list;
    4. Enter your new details and click continue.
  • You will be issued out a new activation code in the post to your registered address; your phone will remain inactive until you activate this code.
For more information and instruction video please see Using Security Codes.
Last updated: August 17, 2018

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