I've forgotten my credit card PIN, how can I get a reminder?

If you've forgotten your credit card PIN, there are two ways you can find it:

If you’re registered for our online Card Care service:

  • Log into Card Care
  • Select ‘Services’ from the menu on the left-hand side
  • Under the ‘Make An Account Request’ select ‘View your PIN’ online.

Alternatively, you can contact our Credit Card Services team on 1890 251 251 (our lines are open 9am-5pm, Monday to Friday) and they can send a PIN reminder to you by post.

Last updated: June 02, 2020

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