How do I place a Standing order on hold?

You can place your standing orders on hold with 1 working day's notice using 365 Online.

Working days exclude Bank and Public Holidays

How to place a standing order on hold

Log into 365 Online and take the following steps:

  1. Select Manage Accounts on the menu on the left hand side
  2. Choose Manage Standing Orders
  3. Select Account from drop down menu and click Go
  4. Choose the Standing Order to be placed on hold* –Must be Active under Status column (use the button next to the payee name to select)
  5. *Standing orders used as part of loan repayment agreements cannot be placed on hold

  6. Click Amend below your list of standing orders
  7. Next to On Hold select Yes then click Continue
  8. Confirm you wish to place your standing order on Hold by entering 3 digit of your 365 PIN then click Continue
Last updated: July 02, 2019

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