How do I put a Standing order on hold?

You can put a standing order on hold with one working day’s notice on the Bank of Ireland App, 365 online and the Tablet Banking app.

Please note

Working days are Monday to Friday and don't include bank and public holidays.

  1. Log in to 365 online
  2. Tap 'Manage Accounts.'
  3. Select 'Manage Standing Orders.'
  4. Select an account from the drop-down list and tap 'Go.'
  5. Choose the standing order to be placed on hold. Remember, the standing order must be active in the status column to be put on hold. Standing orders used as part of loan repayment agreements cannot be put on hold online (see below).
  6. Tap 'Amend' below your list of standing orders.
  7. Next to 'On Hold', select 'Yes' then tap 'Continue.'
  8. Enter the 3 requested digits of your 365 PIN and tap 'Continue'.

Standing order Loan repayments

Republic of Ireland customers should contact the Lending department to discuss loan repayments on 0818 200 334.

Northern Ireland and Great Britain Customer should contact your account holding branch.

This service is not available on the Mobile Banking app. It is only available on the new Bank of Ireland App, 365 online and the Tablet Banking app.

  1. Log in to your account on the Bank of Ireland App.
  2. Tap 'Payments' on the bottom menu.
  3. Select 'Standing orders.'
  4. Select an account from the drop-down list.
  5. Choose the standing order to be put on hold. Remember, the standing order must be active to be put on hold. Standing orders used as part of loan repayment agreements cannot be put on hold online (see below).
  6. Tap 'Manage.'
  7. Select 'Put on Hold.'
  8. Confirm you want to put the standing order on hold.
  9. Tap 'Continue.'
  10. Review and tap 'Continue.'
  11. Enter the 3 requested digits of your 6-digit 365 PIN.
  12. Swipe to approve.

Standing order Loan repayments

Republic of Ireland customers should contact the Lending department to discuss loan repayments on 0818 200 334.

Northern Ireland and Great Britain Customer should contact your account holding branch.

Last updated: May 15, 2020

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