How do I increase the payee limits of my existing payees?

You can use the Bank of Ireland App or 365 online to find existing payees (on your manage payees listing), with a payee limit of €10,000 / £10,000 per working day, delete the payee and then add the payee again to increase the payee limit to €20,000 / £20,000 per working day. The timeframe and steps to increase your payee limits differ for channels below, select a digital channel for more details.

The quickest way to increase your daily payee limit is using the NEW Bank of Ireland App. It is not possible to use the Mobile Banking app to increase your payee limits

Please note

The maximum limit you can transfer online is €20,000 / £20,000 per working day - see more.

You will need to receive a security code by post (5-7 working days) to increase a payee limit using 365 online.

  1. Log into 365 online.
  2. Click Manage accounts > Manage payees
  3. Take note of the payee details for your payee with a €10,000 / £10,000 daily limit.
  4. Delete the payee*.
  5. Add the payee again selecting Security Code by post.

Please note

*Once you delete a payee you are unable to make payments to this person until your new payee is activated. You can add a new payee using a different reference then delete the older payee once you have activated your new payee.

We recommend using the NEW Bank of Ireland App to do this in minutes. Once available Download or upgrade to the new Bank of Ireland App.

You are unable to increase your payee limit using the Mobile Banking app.

Why can’t I use the Mobile banking app?

Security codes, needed to add a Payee on the Mobile Banking app, must be sent by text message (SMS). SMS Security codes are subject to a daily limit of €10,000 / £10,000 per working day.

We recommend using the NEW Bank of Ireland App to do this in minutes. Once available Download or upgrade to the new Bank of Ireland App.

  1. Log in to your profile on the new Bank of Ireland App.
  2. Select Payments > Manage payees. Take note of the payee details for your payee with a €10,000 / £10,000 daily limit.
  3. Delete the payee*.
  4. Add the payee again

All payees added using Strong Customer Authentication (SCA) allow you to transfer €20,000 / £20,000 per working day.

Please note

*Once you delete a payee you are unable to make payments to this person until your new payee is authenticated.

Last updated: September 04, 2020

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