Can I request a refund/chargeback at any time?

You have 120 days (maximum) to dispute a transaction. The charge back allows:

  • You enough time to contact a retailer as the first step.
  • The retailer to respond to you or issue a refund. A retailer is allowed 30 days from date you returned a product to issue a refund

Please note you must take steps to cancel a subscription to prevent further transactions or to allow you to charge back future transactions should they occur.

Last updated: October 25, 2018

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